Shift Leader/Closing Manager
Current• Lead and supervise staff during shifts, delegating tasks to ensure smooth operations.• Oversee closing procedures, including cash reconciliation, inventory checks, and securing the restaurant.• Ensure food quality and safety standards are met by monitoring food preparation and presentation.• Provide exceptional customer service by addressing customer concerns, resolving complaints, and ensuring a welcoming atmosphere.• Train and mentor new employees, promoting teamwork and operational efficiency.• Assist in managing inventory, placing orders, and controlling waste to optimize costs.• Maintain cleanliness and organization of the dining and kitchen areas.
Jun 2024 - Present
