Nicholas Silva Email & Phone Number

State Of Bahia, Brazil

Condado De Zagreb, Croácia

Atuação como Gerente de BI e Product Owner da plataforma equipme.io, liderando a implementação de dados, integrações API e o desenvolvimento de marketplaces personalizados para clientes. Responsável por todo o ciclo de vida do Portfolio de Serviços da empresa, incluindo onboarding, treinamento de parceiros e usuários, além de modelar e otimizar processos.

Zagreb

CRM Systems Administrator for Salesforce and Weclapp, with an emphasis on Data Analysis and Dashboard developmentSystems maintenance for International and National teams, support, implementation of features, monitoring and development of training for usersDeveloper of forecast analysis reports, dashboards for managers and collaboration in Company Data.

Zagrebe, Condado De Zagreb, Croácia

Multi Language Support to customers located in different countries, including troubleshooting technical issues, answering product questions, and resolving billing and account-related issues.Develop and implement strategies using data analysis to improve customer satisfaction and decrease churn rates.Identify and implement tools and technologies to.

Rio De Janeiro, Brasil

Conducted in-depth analysis of digital marketing campaigns across various channels, including search, social media, email, and display advertising for the artists and bands in the LabelDeveloped reports and dashboards to measure performance and identify trends in campaign performance for a variety of music artists and releases.Collaborated with.

Brasília E Região, Brasil

Assistance in the administration of customer contracts in accordance with the company's Compliance Policy;Administrative/financial assistance for company accounts, monitoring financial entries, bank reconciliation and purchasing/sales management;Operational assistance to the organization's partner agents and customers in the onboarding process.

Brasília E Região, Brasil

Helping to identify the needs and demands according to the profile and size of the client during his visit to the agency; sale of the Agency's Payroll Loans; work the product of installment plan; Present arguments for sales, seek solutions to customer problems, help with team objectives, telemarketing, bank management; Management of the customer portfolio.

Brasília E Região, Brasil

Administrative assistance in managing people and compensation management;Assist in managing and monitoring the investment fund of the employees' supplementary pension plan (PREVIND and PREVIND2);Assistance to employees and data input for projects and processesMap internal processes for optimization.

Master'S Degree, Business Intelligence

Professional Master In Computer Engineering, Game Development

Professional Master in Computer Engineering, sub-specialization in Game Development

Associate, Public Management

Bachelor, Business Administration