Nicholas Apelquist Email & Phone Number

• Manage and oversee multiple synchronous projects, ensuring everything remains on track and under budget for a variety of clients in the educational space, pivoting off a proven track record of success and excellent business relationship skills• Deploy active listening to understand client needs, advocate for their goals, and provide strategic roadmaps with built-in adaptability to best meet the unique needs and goals of each client• Leverage extensive knowledge and background expertise in education and higher education, maximizing alignment with specific requirements, regulatory compliance, and other unique factors• Implement strategic software implementation strategies in accordance with roadmaps and project development plans

Mclean, Virginia, Us

• Led large-scale data conversion projects for five universities and systems, reducing conversion time from a month to 2 weeks, resulting in a significant efficiency improvement• Managed projects worth over $1M, demonstrating expertise in project management and strategic planning for higher education, non-profit, and commercial clients• Effectively communicated with individuals at all levels, including high-level executives and technical developers, leveragingstrong, soft skills to drive improved outcomes in tandem with targeted project management oversight• Established trusted advisor relationships with clients by providing expert knowledge of industry standards for higher education while also streamlining the data conversion process, optimizing project delivery, and ensuring on-time and on-budget outcomes• Championed proficiency in Workday and other tools, effectively completing business modernization and planning initiatives

San Ramon, California, Us

• Spearheaded large-scale multi-million-dollar projects to migrate the Workday solutions platform, serving as the main client contact and leading internal and external client meetings• Acted as a liaison between functional departments and the integrations department, overseeing 50+ integrations to ensure seamless implementation across multiple cross-functional teams and verticals• Evaluated customer requirements and recommended industry-standard solutions, contributing to optimized system performance• Led regular status updates, conducting weekly meetings during system deployment and post-sales phases to maintain project transparency, accountability, and customer satisfaction• Successfully migrated the Workday solutions platform over a multi-year project, providing functional solutions for all 50 integrations in alignment with executive strategies and program goals• Proactively identified and addressed system issues, collaborating with stakeholders and Workday to implement effective solutions, maintaining a smooth implementation process, and eliminating any discrepancies

Bridgeton, Missouri, Us

• Successfully led a year-long upgrade project involving 13 different departments to modernize the banner system, addressing a significant backlog by automating a previously 6-month process in just 1 hour• Trained and coordinated hundreds of employees across diverse departments for the system upgrade, ensuring they were well-prepared for the transition to prevent any issues or errors• Received recognition as a top leadership session holder during professional developer day, highlighting effective leadership skills and expertise in system upgrades, business relationship building, and customer advocacy• Developed extensive knowledge in higher education, going beyond teaching students to understand the entire higher education process thoroughly, driving key project initiatives in alignment with executive strategies and best practices• Demonstrated the ability to quickly grasp client systems and effectively advocate on their behalf at various levels, showcasing strong client advocacy skills• Completed 5+ major software projects, leading the design, installation, system security, and implementation of solutions, contributing to improved system performance and functionality

Reston, Va, Us

• Led client meetings, conducted needs assessments, and offered technical solutions, which included coding, protocol modifications, configurations, and web design• Managed projects at 13 universities and colleges, overseeing a portfolio worth over $1M annually while also delivering comprehensive resolutions to meet client needs through effective information gathering and targeted solutions• Provided training for both internal and external technical staff on product usage, maintenance, business processes, software upkeep, and security issue mitigation, enhancing staff competence and ensuring smooth operations

Herndon, Va, Us

At Northwest Federal Credit Union, I assisted credit union members and employees—troubleshooting issues for the in-person ATM and the online banking system. In addition, I researched, identified, and mitigated accounting transaction errors.

Salem, Va, Us

Certified to work on Dell and HP hardware and software, I troubleshooted issues with monitors, MOBO, RAM, processors, batteries, motherboards, and hard drives for 2,000+ devices. I also led the help desk and addressed all reported IT incidents. As needed, I conducted system security scans and corrected any issues.

Falls Church, Virginia, Us

During my time at Fairfax County Public Schools, I trained instructors on new technology and supported IT inventory school wide. I assigned, maintained, and supported more than 3,000 assets

Master Of Science - Ms, Information Technology Management

Bachelor Of Arts - Ba, Communication Studies With Accounting Concentration