• Identify and manage project dependencies and critical path• Assign responsibilities, monitor, and summarize progress of projects.• Contribute to continually improving radiology internal and external processes.• Streamline and implement best practices for all Radiology internal and external resources• Documenting and improving on how to manage resource allocation• Communication between technical and clinical teams at all levels to effectively provide updates and progress of each technical change project until completion• Facilitate the definition of project scope, objectives, and success metrics in collaboration with senior management, involving all relevant stakeholders.• Leveraging all our resources to minimize level of effort but increase efficiency• Assist identifying and eliminating redundant processes• Improve processes surrounding the time Management of all the Radiology Services• Identify and implement Power BI automation to simplify multiple department workflows• Optimize SharePoint workspaces to better align with the companies goals• Airtable Admin - Manage user groups/permissions, optimize workspace/bases and implement process and polices

• Document and recommend workflow changes and technical/functional designs needed to support the business requirements.• Articulates the end-user requirements and proposed solutions to clarify and control expectations and achieve user acceptance.• Solve common and complex issues, incidents, and problems according to agree upon service levels and according to IS Standards. Collaboratively work with peers, internal and external stakeholders, and vendors.• Configure, install, implement, monitor, and maintain common and complex systems (applications, workflows, processes, etc.). Follow documentation standards.• Monitors call center and individual performance against determined KPIS and value objects• Handles and tracks escalated customer inquiries and grievances.• Works collaboratively with practice management and IT project management on platform operations, enhancements and performance.• Develops, evaluates, implements and maintains policies to ensure standard operating procedures are adhered to.• Mentor employees to achieve peak productivity and performance• Conduct effective resource planning to maximize the productivity of resources• (People, technology etc.)• Hire, train, coach, and lead support center representatives as they provide support for customers

• Performed routine x-ray exams. • Organized x-ray film jackets and assisted the mammography technologist with paper work.• Assisted the MRI/CT technologist with routine procedures.

• Performed routine and trauma exams within the radiology department. • Performed ERCP (Endoscopic Retrograde Cholangiopancreatography) , Orthopedic, and non orthopedic operating room procedures with a C-arm (OEC- 9900).• Assisted within special procedures such as pic lines.

• Performed routine and evasive trauma x-ray procedures to include pediatric patients and adults within the radiology department, emergency room, and within the patient's rooms.

• Performed ERCP (Endoscopic Retrograde Cholangiopancreatography) , Orthopedic, and non-orthopedic exams in the operating room with C-arm. (OEC- 9600)• Performed routine and trauma x-ray procedures within the radiology department and throughout the hospital with a mobile x-ray machine.• Performed routine CAT scan procedures under guidance of a registered technologist.

• Performed fluoroscopy procedures to include arthrograms and upper and lower GI exams.• Performed routine x-rays on adult patients.

Security personnel/ Office Clerk• Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.• Wrote reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.• Answered alarms and investigated disturbances.• Circulated among visitors, patrons, or employees to preserve order and protect property.• Patrolled industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.• Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.• Warned persons of rule infractions or violations, and apprehend or evicted violators from premises, using force when necessary.• Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.• Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer.• Communicated with customers, employees, and other individuals to answer questions, disseminate and explain information, take orders, and address complaints.• Opened, sorted, and routed incoming mail, answered correspondence, and prepared outgoing mail.• Compiled, copied, sorted, and filed records of office activities, business transactions, and other activities.• Computed, recorded, and proofread data and other information, such as records or reports.• Typed, formatted, proofread, and edited correspondence and other documents, using computers or typewriters.• Reviewed files, records, and other documents to obtain information to respond to requests.