Nicholas B. Email & Phone Number

Ottawa, Canada Area

Offer analysis, reporting and recommendations to management on current and future state issues and solutions in the emerging field of digital services delivery in the Government of Canada. This involves the delivery of TC services themselves, but also the creation of TC's first Service Inventory, its Service Management Strategy, as well as reporting for MAF in the area of Service Management.

Ottawa, Canada Area

Offer a variety of recommendations, based on extensive research and analysis, on both operational and policy issues, such as strategic program objectives, renewal and innovation projects, digital-first business, and more. Lead analyst for the Open Government Directive (OGD) implementation project. This position requires working with a variety of stakeholders from multiple disciplines, being a member of various OG committee and working groups, as well as conducting analyses on information resources of business value (IRBV). Assisted the department in the implementation of GCdocs, and a digital asset management solution.

Ottawa, Canada

Directly reported to, and supported, the Director of IM by building the IM plan, conducting the Management Accountability Framework (MAF) assessment, and advising on ongoing initiatives both within and outside of the department. Developed and proposed a strategy for consolidating and streamlining initiatives in an effort to eliminate work duplication, unnecessary efforts, and redundant client engagement.Chaired a national working group aimed at reviewing and updating the program's awareness material. I facilitated conversations, assessed and prepared meeting and group documentation (agendas, decision records, terms of reference, etc.), as well as managed communications and coordinate logistics.Managed human resources, including being a supervisor, staffing an employee by defining the needs of the team and assessment criteria, as well as contribute in the interview process. I also evaluated and assessed, as part of an evaluation board, several professional services contract proposals to obtain the services of consultants.

Ottawa, Canada Area

Provided leadership to Functional Specialists, departmental management and employees on the application of information management policies and procedures.Worked closely with IT to assess applications and databases in order to ascertain, analyse and offer recommendations on how to apply life-cycle management to the data they contain. Represented IM at various committees and project meetings to inform business clients of their obligations while building and implementing a business solution, technological or otherwise, and subsequently providing approvals and requirements through the project gating process; Participated in intra-departmental and inter-departmental committees and working groups, such as the Email Transformation Initiative (ETI), GCdocs, and other applications, to promote and review Information Management policies, practices and procedures.Developed written documentation for various purposes, including planning, briefing, presenting, documenting methods, and facilitating analysis. These include Standard Operating Procedures, client-facing protocols, briefings to management, responses on behalf of management, communiqués, and more.Act in a management position for short periods of time for the purposes of business continuation, resolving difficult inquiries necessitating decisions, and ensuring deliverables.

Ottawa, Canada

Provided expertise and written reports on digitization initiatives. Modernized HR staffing and position files, physically and electronically, in order to conform to current practices and enable more efficient and timely service for clients.Searched several open sources and databases, including C-Doc, Microsoft Office Access, Court Management System (CMS), and the Supreme Court of Canada Website to effectively locate and distribute information for requests. Received, processed and delivered information to various clients within or outside of the Supreme Court.Provided assistance for disposing of closed court cases, and administrative documents that have passed their retention schedule.

Ottawa, Canada

Lead a team of project officers responsible for reviewing and cleaning pay files in accordance with a standard list of documents identified as having business value. This included developing the standard operating procedures, analyzing and determining solutions to ensure effective operations, collaborating with internal partners, and assisting the Manager, Records Operations with operating requirements, equipment and supplies from vendors or internal service providers.

Ottawa, Canada

Joined, in a leadership role, to the document preparation operations of a major, multi-million dollar digitization initiative that began several months prior. Coordinated and supervised the work assigned to a team of contracted agency personnel, monitored overall work progress to meet management’s expectations of the team’s objectives, collaborated with three sections of internal service offices for the imaging of official files and importing of documents in accordance with standard operating procedures, and conducted quality assurance to analyze and determine the source of problem files prepared for in-house digitization.

Ottawa, Canada

Analyzed, reviewed and noted any potentially relevant documents, located within RDIMS or the Records Center, for access to information requests, legal actions, or client requests for departmental records within service standards and sometimes within tight deadlines.Integrated and profiled a high volume of information within PCO’s document management system and records center while maintaining an accurate inventory. Registered the loans and returns of files within the document management system to ensure effective control and circulation of official files within the department.

Bachelor'S Degree, Political Science And Public Administration

College Degree, Social Sciences