Breckenridge Resort Managers HOA Community Director // July 2020 to Current• Manage a portfolio of 15 HOAs, overseeing each community's financial, administrative, and operational aspects• Led a team of employees, including administrative staff, maintenance personnel, and vendors, to ensure the smooth day-to-day operations of each HOA• Develop and oversee annual budgets for each community, ensuring financial stability and cost-effective management of resources• Ensure strict adherence to all federal, state, and local HOA regulations, bylaws, and CC&Rs, maintaining high legal and ethical standards• Build positive relationships with homeowners, addressing their concerns and providing excellent customer service, increasing resident satisfaction• Establish and maintain relationships with vendors and contractors, negotiating contracts, and ensuring quality service at competitive prices• Implement strategies to improve property values, aesthetics, and amenities within each community, resulting in increased property values and homeowner satisfaction.Mi Casa Restaurant Manager // September 2016 to July 2020• Oversee employees work in front and back of house to ensure compliance with company polices, regulations and food safety guidelines• Interviewed and hired new employees• Managing a staff of over 50+• Handled customer questions and complaints• Conducted daily pre-shift meetings to ensure organizational efficiency and ran meetings for employee knowledge and training• Organized seasonal employee reviews for 25+ staff• Planned and created drink menu keeping liquor cost under 18%• Ordering liquor and beer weekly• Optimized profits by controlling, food, beverage and labor cost on a daily basis and meeting sales goals quarterly• Walking the floor and conversed with guest ensuring that all needs were being met• ServSafe and TIPS certified