Nicholas Binversie Email & Phone Number

De Pere, Wisconsin, United States

Knowledge Management role tasked with maintaining and developing procedures utilized by hundreds of Property Casualty Insurance Sales and Service agents in a fast-paced call center environment. Requires cross-departmental collaboration (Sales/Service/Underwriting/Claims/Product Management, etc.) to ensure acceptance, accuracy, efficiency, and efficacy of all procedures.

De Pere, Wi

Providing expertise and leadership to Sales and Service staff for Automobile, Home, and Umbrella insurance policies.

Green Bay, Wisconsin Area

Worked in several temporary positions providing collections and data entry support for companies including Finance System of Green Bay, Genco Supply Chain Management, and Ameriprise Auto and Home Insurance.

Greater Milwaukee Area

Provided real-time telephone captioning through proprietary software and hardware for the deaf and/or hard of hearing. Mandatory skill-set included ability to handle continuous high-speed workload while maintaining an extremely high degree of accuracy and absolute confidentiality.

St. Cloud, Minnesota Area

Triple-role position tasked with collecting outstanding balances on secured consumer loans, skip-tracing individual clients with no known contact information, and providing in-bound client service. Required a mental dexterity and excellent problem solving skills to provide satisfaction for clients while also protecting the company's bottom line.