Nicholas Bold Email & Phone Number

Bath, Gb

Bath, England, United Kingdom

Bath, England, United Kingdom

Santa Rita Do Sapucaí, Brazil

Updating Liveware and client websites to responsive html5, css3, Java Script and Bootstraps.Migrating ESXi farm from version 4 to version 6.Support of internal network as well as external client networks.Migration of Liveware network from Samba 3 to Samba 4 with Active Directory.Installation and configuration of Cacti monitoring system for External Client.Design and testing of Client Mikrotik network with BGP and VRRP.Installation, configuration and documentation o FreePBX telephone system.Work on various projects for Liveware and their Clients.

Santa Rita Do Sapucaí, Brazil

Installation and configuration and documentation of the hospitals Windows 2008 R2 Active Directory, DNS, DHCP, Terminal Services and File Sharing environments. Configuring Group Policies for AD.Installation, configuration and documentation of VMWare ESXi Environment.Installation, configuration and documentation of GLPI Helpdesk with integrated OCS inventory NG plus Nagios, Cacti and Spiceworks monitoring systems. Installation and configuration of McAfee antivirus.Installation, configuration and documentation of the Cisco network Infrastructure including CAT6 cabled environment.Installation, configuration and documentation of the Cisco Miraki wireless network, Palo Alto Firewall and Mikrotik Secondary Firewall with VPN support Plus Squid Proxy Server with AD authentication.Installation, configuration and documentation of CA ArcServ and Rsnapshot Backup environements.Migration of ISP hosting and e-mail from original provider to new provider.Installation, configuration and documentation of the 120 Desktops, notebooks and thin clients included scripted installs of Java and McAfee.Daily support and Projects for the WAN, LAN, Servers, Applications, Desktops, Notebooks, PABX and Telephones.

Santa Rita Do Sapucaí, Brazil

Looking after both internal and client networks.Completed a project to migrate the internal VMWare Server infrastructure to VMWare ESXiCompleted a migration of a client network from samba+ldap to ClearOSHelpdesk support for both internal and external clients.

Somerton, Uk

Working directly with the IT manager to provide 3rd / 4th line support of the Windows 2003 active directory domain including Terminal Services 2003, Exchange Server 2003, Blackberry Enterprise Server and 2X Loadbalancing / Appliucation Server. The installation and implementation of a GLPI Helpdesk with OCS Inventory NG auditing server integration and Nagios Enterprise monitoring installation and configuration on all Switches and Servers. Support of 3 ICT Technicians and 200+ users. Implementation of all new sites and new installations.

Trowbridge, Uk

Working as a member of the support team to provide 2nd and 3rd line Network, Active Directory, Anti-virus, Messaging and Backup support for internal and client Windows and Linux networks. Support of customer LAN and WAN infrastructures including DHCP, DNS, Database and WWW. Support of internal and customer Server, PC, Laptop, Mac and Printer Hardware. Implementation of existing and new client site audits and technical documentation as part of the pre-sales and ongoing support process. Managing client and internal documentation and maintainance change control processes. Planning, Installation and monitoring of backups and backup software. The Planning and implementation of new installations, existing client upgrades and other projects including drafting proposals with detailed costings . Maintaining VMware Server infrastructure in production and test environments. Sourcing, testing, installation and documentation of new technologies and products to fit both internal and client’s needs.

Milton Keynes, United Kingdom

Working on Dell Support Contract repairing customer PCs, Laptops and Servers by installing replacement parts. Working on a project to upgrade Photo Kiosks in Client Stores in the South West of England. Using Acronis True Image to install the new OS and Kiosk Client software onto existing Photo Kiosks, applying store specific kiosk settings, testing configurations and training of staff on new system.

Santa Rita Do Sapucaí, Brazil

Restructuring of the Network and Helpdesk Infrastructure. Administering the companies Windows 2003 AD Domain comprising of 4 sites utilizing a mixture of Windows and Linux Servers, Notebooks, PCs and Thin Clients. Providing 2nd and 3rd Level support to the companies 3000+ users and contractors. Implementation and support of the companies VMWare Server infrastructure as part of a server consolidation Project. Integration of Mac and Linux into Active Directory and support of Mac Hardware. Management of the helpdesk including daily management/ support of 10 subordinates. Management and Implementation of Project, new technologies and software, including initial quotes, costing and documentation. Responsible for documentation and change control of documentation and server patching/ maintenance. Working closely with third party service providers to maintain the smooth day to day running of the network.

Santa Rita Do Sapucaí, Brazil

Rebuild from the ground up of Network and Equipment. Implementation of Site to Site Links using LINUX IPSec VPNs. Installation, configuration administration of qmail email Server.Configuring 2003 AD Domain and implementation of VMWare Virtual Server and PC infrastructure. Implementation of Backup and DR Strategy. Support of User problems and monthly maintenance/ upgrades and user support. Documentation of the new network setup as well as technical documentation to PC level.

Milton Keynes, Uk

Providing Server Support to the companies 200+ Windows based servers in the data centre and Sites Europe Wide as well as leasing with maintenance contractors. Running the Companies McAfee Virus Following the change control procedures for server updates and maintenance. Enterprise environment Europe wide, as well as automated patch management and Network Security. Support and backups of Exchange 5.5 servers. Creating and maintaining current ghost images for all Servers Laptops and PC’s within the business and providing 2nd/3rd line PC support. Supporting the companies Blackberry Infrastructure providing server and user support, adding users and setting up new handheld devices, controlling licensing and leasing with Vodafone directly. Monitoring, recovery, testing and troubleshooting of server Symantec Backup Exec and ArcServe backups. All new server builds and SQL server installs, creating standard builds and initial documentation. Migrating the companies 5 domains into one single domain in preparation for the roll out of active directory.

London, United Kingdom

Providing 2nd / 3rd level Network hardware and software support as part of a 10 strong Support Team for 1100 Users Europe wide plus numerous external clients. Researching and Implementing a PC and Laptop Ghosting Strategy.Increased the number of Laptops in the business from 62 to over 280, increased the number of PC’s in the business from 150 to over 400 whilst providing Hardware and Software Support for existing and new machines. Provide daily hardware and software, user and exchange 5.5 user support for the 700 PC’s and Laptops in the European Business.Installation and administration of McAfee EPO servers and the Enterprise wide installation and weekly update of client software. Monitoring, recovery, testing and troubleshooting of server Symantec Backup Exec and ArcServe backups. Recovery of lost and deleted data from corrupt or formatted hard drives (laptop and PC).Daily logging of Arc serve backup success/failure of 30+ Servers, Testing of monthly cycle tapes and daily insertion of local server tapes

Bachelor’S Degree, Bsc (Hons) Sport And Exercise Science, 2:2

Activities and Societies: Member of SouthBank Univerity basketball team

Education record