Nicholas Bolet Email & Phone Number

Asheville, North Carolina, United States

• Serve as first point of contact for courthouse visitors, providing immediate and direct assistance/customer service, such as location of/specific routes to courtroom(s), offices, departments including the Buncombe.
• Actively listens to understand courthouse visitor request(s), responding clearly, professionally, and respectfully on a consistent basis while tracking visitor data to reflect, analyze and improve on our services
• Proactively assist courthouse visitors (as a certified Eng./Spa. bilingual translator) to register for an automated court reminder system, effectively avoiding potential orders for arrest from failures to appear in.
• Collaborate with the Buncombe County Justice Resource Center, Law Enforcement, and/or other justice system partners to address immediate needs related to visitors' overall health and safety
• Coordinate with justice resource partners to create a pipeline of referrals from offices within the criminal justice system as well as from community health and human services providers

• Increased motivation and engagement of 10+ students by 200% in the span of 4 weeks by actively listening to their emerging issues, and formulating actions plans that empower them to reach their academic objectives
• Augmented an average of 1 letter grade for high school and college students by providing them with research and writing strategies tailored to their learning styles
• Developed a comprehensive report used as a template for new hires to optimize communication to clients

• Spearheaded a program with 10 Humanities faculty functioning as the survey designer, administrator, and processor to convey feedback from approximately 200+ student a semester
• Coordinated developments for a prestigious Mellon-funded program Project THINC on weekly tasks ranging from crafting & managing the website to organizing & facilitating events, workshops and meetings for the five.
• Facilitated faculty consultations on active learning pedagogy, multimodal writing, and culturally responsive teaching

Miami/Fort Lauderdale Area

• Led a group of 20 writing assistants, teaching them how to function as intermediaries between the Humanities professor and student groups they were assigned to
• Held conferences that discussed on-going issues and developed approaches to addressing bi-weekly concerns such as hosting workshops and establishing common practices amongst writing assistants

Miami/Fort Lauderdale Area

• Taught a monthly average of 15 undergraduate student-writers, through one-on-one tutoring sessions, to enhance their written works and bolster their confidence in their formal writing skills
• Introduced incoming FIU students & parents to the Writing Center through presentations at orientations & classroom visits to inform students about the wide breadth of writing services offered at the center

Miami/Fort Lauderdale Area

• Mentored a close group of 12 transfer students, during a week-long workshop, on a written piece for an exhibition about their personal artifact and its link to their family’s history in and beyond the city of Miami
• Guided humanities degree-seeking students around campus, answered their questions regarding FIU’s Art, English, and History majors, and cultivated an air of ease and comfortability within our group to promote an.

Master'S Degree, English Language And Literature/Letters, 3.9 Gpa

Activities and Societies: Graduate Assistant with the Center for Advancement of Teaching Studying in the Writing and Rhetoric track.

Bachelor Of Arts - Ba, English Language And Literature/Letters