Nicholas Bradnam Email & Phone Number

Irwin, Pennsylvania, United States

Maryland Department of Revenue ITS• Sprint Team Scrum Master/Engineering Manager• Production Support

Indianapolis, Indiana Area

Revenue Premier Enterprise (RPE) Support – Financial Business Analyst, Dec 2016 - PresentWork in a support role, both on-site and remotely, for multiple RPE projects:• Support the Indiana Department of Revenue (INDOR) RPE project to resolve any issues found in production and update configuration as requested. • Point of contact for INDOR Special Tax Group • Work with INDOR finance to resolve revenue accounting issues • Support Production job chains • Oversee multiple system upgrades• Support the Cook County RPE project• Work with the proposal response team to configure RPE demonstrations for potential clients.• Production support for Maryland RPE project

Indianapolis, Indiana Area

Revenue Premier Enterprise Support – Business Analyst, Feb. 2015 - PresentAfter a successful go live of RPE in Indiana (see below), began work in a support role, both on-site and remotely, for multiple RPE projects:• Support the Indiana RPE project to resolve any issues found in production.• Support the Missouri RPE project including implementing taxpayer refund business rule requirements.• Work with the proposal response team to configure demonstrations for potential clients.

Indianapolis, Indiana Area

Indiana Department of Revenue – Business Analyst, Sept. 2013 – Feb. 2015Implement RPE on-site for Indiana’s Department of Revenue:• Participate in design sessions to learn how specific tax types are processed.• Identifying, documenting, and implementing business rules requirements using a business rules engine.• Primarily responsible for configuration of taxpayer registration and tax return/payment processing.• Lead configuration of Inventory Management used to track tax stamp/decal physical inventory and purchases.• Work with test teams to assist in system testing and resolve bugs.• Participate in training sessions for end users.Pennsylvania Department of Revenue – Audit Management Analyst, July 2012 – July 2013Implement RSI’s TaxMaster Audit Management software on-site for Pennsylvania’s Department of Revenue:• Produce functional design documents, user guides, administration guides, technical guides, test scripts.• Participate in design sessions to learn how specific tax types are audited.• Utilize knowledge in configuration of TaxMaster to enhance the auditing process.• Lead configuration training sessions for system administrators and functional training sessions for users.• Baseline software testing and client-specific modifications, overseeing upgrade testing and implementation.

Littleton, Co

Travel across United States setting up and running 3v3 soccer tournaments.

Youngwood, Pa

Worked first three years as a lifeguard during the summer. Duties included lifeguarding with first aid, cleaning pool and surrounding area, assisting manager, and occasional youth swim lessons.Also spent years three and four working general maintenance at the park. Duties included grass cutting, park upkeep, and event set up.

Bachelor Of Arts (B.A.), Mathematics/Information Technology Leadership (Double Major)

Activities and Societies: Men's Soccer Team 2008-2011 (Captain 2011), Mathematics Club Treasurer

Bachelor Of Arts (B.A.), Computer And Information Sciences And Support Services

Activities and Societies: Varsity Men's Soccer, Club Rugby, Mathematics Club