Nicholas Burrell Email & Phone Number

Barangaroo, Nsw, Au

Project Manager in Infrastructure (Agile) Over the last 5 years, my work at Lendlease has focussed on managing projects which relate to a number of different fields including, but not limited to, Security Uplift, Application Management and Security, Data Migration, Data and Device Segregation, Migration to Cloud, Infrastructure Uplift, Network Management, Divestments, Device Management and general Infrastructure/IT management. Key to these projects was an intense understanding of Agile/Scrum Project Management, Stakeholder Management, Change Management, Risk Analysis, Scheduling, Budgets, Collaborative Teamwork and more.

Barangaroo, Nsw, Au

Lead analyst in managing the end to end migration of business-critical applications to Azure AD. Created migration to cloud roadmaps as per application requirements. Supported work with ADFS, Azure AD, Microsoft Intune, Office 365, Azure B2B. Extensive consulting with internal and external stakeholders to determine requirements & business objectives, set expectations and ensure objectives were met. Assisted Scrum Master/Project Managers in mapping project deliverables into the appropriate BAU units and identifying resourcing requirements.

Sydney, Nsw, Au

Worked with all departments of the company to assist in identification of security risks and implementation of remediation. ISO27001 implementation and auditing, SIEM management and installation (cloud and on site), AWS security architecture planning, external facing vulnerability assessments, internal staff awareness security training, Network equipment vulnerability assessment and remediation, risk assessment and risk register planning.

Port Melbourne, Vic, Au

Excellent customer service skills provided a sold base for technical customer support in a range of Level 1 and 2 Support. ITSM, Incident Response and Management, Customer Service. Azure Active Directory, Exchange, Office 365, Firewalls.

Port Melbourne, Vic, Au

Liaising with customers to provide high-level triage with appropriate support services (SLAs) for hardware maintenance and cloud managed services.

Marrickville, Nsw, Au

I worked as a tour guide for Colourful Trips taking up to 24 of travellers to destinations such as the Blue Mountains, Hunter Valley and Jervis/Batemans Bay. I worked this job whilst I transitioned into a professional IT career. I'll always be young at heart with a lot of energy so it's great to experience the outdoors with others from around the world and teach them about the excitement, adventure and uniqueness of the Australian bush, and the animals that live within.

In this role I was responsible for the operational management of hiring 30 vehicles on long and short term leases to tour operators around Sydney. Intermediate mechanical knowledge was imperative for this role, with a strong focus on customer service and sales/lease management. Having a strong background in tourism and exemplary driving skills helped with the day to day management of this company.

I worked for two years at FJ tours whilst I transitioned into a professional IT career. The job offered me a wealth of experience in client relations, interpersonal communication, time management and group cohesion, which is inherently important for effective leadership. The exposure of guests from a wide range of cultures, countries and age groups allows for a greater understanding of cultural diversity and communication.

Avalon, Nsw, Au

As Experiences Manager at one of the top rated luxury resorts in the world, I was responsible for the management of day to day outdoor activities for high profile guests. I looked after the training and development of 7 Experiences Guides, who looked after the guests in various activities such as Beach Fishing, Quad Bikes, Island Tours, Seal Tours and Guided Walks. Adjustment and development of Standard Operating Procedures. One of the highlights of my tourism career to date, this resort and the location of Kangaroo Island was an incredible experience which I will always remember. Client relations, interpersonal communication, financial management, asset co-ordination, conflict management, critical thinking, risk assessment, risk management, project management, scheduling.

Dubai, Dubai, Ae

Provided on-site exclusive tours for resort guests on a 7,000-acre resort including Astronomy, Wildlife, Archery, Nocturnal, Historical, Horse-riding, Hiking, Mountain-Biking, 4WD, Birdwatching, Archaeology and Junior Rangers (kids). Developed expert interpersonal communication and client relations by liaising with high-end customers from various global locations and cultural backgrounds. Assisted in development and maintenance of new and existing activities and equipment. Primary mechanical lead for all maintenance of 140 strong mountain bike fleet. When not guiding, the staff were responsible for assisting in the conservation of the 7000-acre property. Assisted my direct Supervisor and the General Manager with project management for the resort. Interpersonal communication, client relations, research skills, responsibility, conservation, equipment maintenance, risk management, risk assessment, critical thinking, project management.

Conducted 2 day 4WD overnight tours, starting from Brisbane, out to Fraser Island on the east coast of Queensland, Australia. Up to 10 passengers. 300km/day driving including 4WD sand terrain. Leadership, interpersonal communication, risk management, client relations, incident response, problem solving, personal organisation, research skills, difficult terrain driving, vehicle maintenance and management, fatigue management.

Canberra, Au

Significant experience in front-line management skills including interpersonal communication, conflict resolution, incident response, risk management, team co-ordination, personal responsibility, fatigue management, organisation, teamwork, problem solving and ability to work under pressure. Strategic thinking and initiative. Operated and maintained equipment imperative to the survival of colleagues. 4 years in Infantry. 2 years in Transport.

Cheltenham, Vic, Au

I was a guide for the Safari division related to Connections. I took three and five day tours into the red center where I was the guide, driver and cook.

Brisbane, Queensland, Au

Master Of It, Networks And Cybersecurity

Master Of Science (M.Sc.), Archaeological Computing

Honours, Classics

Bachelor'S Degree, Classical, Ancient Mediterranean And Near Eastern Studies And Archaeology