Nicholas C. Email & Phone Number

Carson City, Nevada, United States

• Lead and manage department-wide information security and privacy program including awareness, training, intrusion prevention, incident response, risk assessment, and compliance.• Serve as department advocate and liaison for compliance, intrusion prevention, incident response, and information security awareness, collaborate with team members to mature the information security programs.• Schedule, perform and maintain records for required industry Information Security auditing, patching, maintenance, configuration management changes, and scanning based on evolving threat/vulnerabilities and regulatory compliance requirements.• Perform periodic self-inspections and continuous monitoring to ensure systems and security controls are operating to maintain industry standards.

Carson City

• Administrated users accounts, and local servers and systems• Preformed security validation tests on local systems while maintaining local security policies and antivirus and antimalware systems.• Oversaw migration of PEBP mail system to O365 system hosted by EITS.• Replaced and upgraded PEBP’s telepresence system with newer Polycom group 700 system, completed work without vendor and avoided a $20,000 charge by keeping it in house.• Maintained and operate local telepresence systems, used for video meetings and the recordings of PEBP board meetings.

Carson City, Nv

As an ITT4 I am tasked with providing quality customer service by supporting desktop, network, hardware and software issues. I restore workstation functionality, monitor the network and assist with Help Desk user support and Computer Operations.Additionally, I am responsible for installing, configuring, monitoring, and maintaining Windows based desktop PCs, laptops, PDA phones, mobile hand held devices, servers, network equipment, and peripherals across the entire state of Nevada.

Carson City, Nevada

As the ITO I perform professional and technical work in the analysis of business processes; participate in agency program planning; analyse problems, and implement solutions; manage network equipment repairs or installations with external vendors; and document all technical infrastructure and inventory. In addition I coordinate activities with work groups and other professional staff. Analyze the regulatory environment by reviewing new and revised federal and State laws, regulations, and agency policies and report their possible effect on the related program area and create or edit policies as needed. I also manage and advise the Exchange's IT staff, which provides technical assistance in the areas of computer operations, systems administration, network administration, database administration and information security. I also manage the systems that control the equipment used for Telepresence meetings and conferences.

Carson City, Nevada

As the ITA I performed work under the direction of the Information Systems Project Manager. My duties included professional and technical work in the analysis of business processes; participating in agency program planning; problem analysis, and implementation in situations of moderate difficulty; managing systems that control A/V equipment; overseeing network operations with sister state agencies and external vendors; documenting all technical infrastructure and inventory; coordinating activities with work groups and other professional staff; analyzing the regulatory environment by reviewing new and revised federal and State laws, regulations, and agency policies and report their possible effect on the related program area. In addition, I provided technical assistance in the areas of computer operations, systems administration, network administration, database administration and information security, as needed.

San Jose State University, San Jose Ca

As the Telepresence Systems Coordinator I was responsible for the maintenance and troubleshooting of all of our telepresence units on campus. I provided tier 3 support for user. This included monitoring systems, troubleshooting, installations, account administration, and providing network support. I worked closely with multiple departments and worked directly with instructors to help ensure Lecture Capture Technologies were used efficiently to reach new students in a broad geographic area, allowing students at remote sites to join live classes as though they were in the same room as the instructors.In addition to my duties at the University I was given the opportunity to be a key component in the set up and execution of the Social Innovation Leadership Forum, which took place in April 2014. I established the Telepresence systems, and ensured network requirements were met, allowing thousands of viewers and presenters to participate in a massive breakaway style forum regarding homelessness in America and fostered the discussion of solutions for the problem.

Bachelor Of Arts (B.A.), English Language And Literature/Letters, Graduate

Associate Of Arts (A.A.), Literature, Graduate