Nicholas C. Email & Phone Number

Carson City, Nevada, United States

• Lead and manage department-wide information security and privacy program including awareness, training, intrusion prevention, incident response, risk assessment, and compliance.
• Serve as department advocate and liaison for compliance, intrusion prevention, incident response, and information security awareness, collaborate with team members to mature the information security programs.
• Schedule, perform and maintain records for required industry Information Security auditing, patching, maintenance, configuration management changes, and scanning based on evolving threat/vulnerabilities and regulatory.
• Perform periodic self-inspections and continuous monitoring to ensure systems and security controls are operating to maintain industry standards.

Carson City

• Administrated users accounts, and local servers and systems
• Preformed security validation tests on local systems while maintaining local security policies and antivirus and antimalware systems.
• Oversaw migration of PEBP mail system to O365 system hosted by EITS.
• Replaced and upgraded PEBP’s telepresence system with newer Polycom group 700 system, completed work without vendor and avoided a $20,000 charge by keeping it in house.
• Maintained and operate local telepresence systems, used for video meetings and the recordings of PEBP board meetings.

Carson City, NV

As an ITT4 I am tasked with providing quality customer service by supporting desktop, network, hardware and software issues. I restore workstation functionality, monitor the network and assist with Help Desk user support and Computer Operations.Additionally, I am responsible for installing, configuring, monitoring, and maintaining Windows based desktop.

Carson City, Nevada

As the ITO I perform professional and technical work in the analysis of business processes; participate in agency program planning; analyse problems, and implement solutions; manage network equipment repairs or installations with external vendors; and document all technical infrastructure and inventory. In addition I coordinate activities with work groups.

Carson City, Nevada

As the ITA I performed work under the direction of the Information Systems Project Manager. My duties included professional and technical work in the analysis of business processes; participating in agency program planning; problem analysis, and implementation in situations of moderate difficulty; managing systems that control A/V equipment; overseeing.

San Jose State University, San Jose CA

As the Telepresence Systems Coordinator I was responsible for the maintenance and troubleshooting of all of our telepresence units on campus. I provided tier 3 support for user. This included monitoring systems, troubleshooting, installations, account administration, and providing network support. I worked closely with multiple departments and worked.

Bachelor Of Arts (B.A.), English Language And Literature/Letters, Graduate

Associate Of Arts (A.A.), Literature, Graduate