Nicholas Cantrelle Email & Phone Number

COMPTIA A+ Certified ProfessionalExperienced IT specialist with a robust background in troubleshooting, problem-solving, and critical thinking. Demonstrated expertise in desktop issue resolution and a proven track record in healthcare IT environments. Currently serving as a Field Service Technician Associate at LCMC, delivering exceptional technical support and service.Skilled QA Tester with extensive experience across the entire game development lifecycle, from Alpha through post-launch. Proficient in both compliance and functional testing, with a strong familiarity with Microsoft’s testing procedures and standards.Experienced in using QA software tools such as DevSuite/DevTrack, Jira, and Microsoft’s Dev/Test Kit management software. Adept at data entry, data analysis, and presenting findings, with scripting experience in C#. Passionate about quality assurance and dedicated to delivering top-quality products to consumers. Engaged Unity/C# user by hobby, continuously enhancing technical skills.Familiar with IT ticketing software including ConnectWise and ServiceNow.

• 

  Southeastern Louisiana University

  Computer Science