Nicholas Carchidi Email & Phone Number

Providence, Rhode Island, United States

-Manages, tracks and reports program performance (revenue) against established Center Led Supplier Merchandising goals and marketing programs. Uses information to evaluate and prioritize programs as needed based on retained income goals.-Responsible for the creation and completion of training, education and communication of supplier, broker, SRM and retail.

Providence, Rhode Island, United States

-Updates Marketing spreadsheets with ClearVue supplier parameters.-Completes ClearVue forms for IT & Business Analysis when setting up new ClearVue suppliers.-Coordinates information for email publication on ClearVue Suppliers.-Responsible for the updating, uploading documents, and maintenance of ClearVue under SharePoint.-Actively resolves issues/concerns.

Tolland, CT & Plainfield, CT

• Recruit, interview and hire employees to best mirror and support the communities we serve.
• Delegate tasks to employees using independent judgment and assist team members in setting goals.
• Build and adjust weekly scheduled shifts for employees while controlling payroll costs.
• Mentor trainees in preparation for management positions.
• Evaluate, coach, and recognize employees and celebrate general successes.
• Mediate conflicts and implement progressive disciplinary actions up to and including termination.

Brooklyn, CT & North Oxford, MA

• Bolstered sales and financial performance in all fresh food and consumable departments in addition to overseeing merchandising.
• Ensured compliance with company, state, and federal laws, policies, and procedures.
• Analyzed inventory practices and in-stock levels to take corrective action against low performance.
• Program customer service and sales based on events outside of store.
• Lead hiring, recruiting, training, coaching, and periodic performance evaluation of associates.
• Directed and guided hourly associates on proper customer service techniques to ensure customer needs, complaints, and issues were successfully and thoughtfully resolved.

Manchester, Connecticut

• Supported the achievement of financial and revenue goals for the store.
• Assisted senior store management in hiring, recruiting, training, coaching, and evaluating associates.
• Orchestrated merchandising and inventory control.
• Performed analysis on poor employee inventory and stocking practices to advise management on avenues for improvement.
• Executed merchandising and shrink plans and managed my own and others’ time to efficiently meet priorities.
• Trained associates on how to perform work tasks and gave clear and constructive feedback.

Groton, Connecticut

• Observed and evaluated current in-store operational processes and procedures to identify opportunities for growth.
• Considered relative costs and benefits of potential management policies and actions.
• Fostered an environment that sought and respected associate opinions and input.
• Assessed projects based on a predetermined deadline and measures of quality.
• Incorporated business strategies and action plans to promote customer retention, create opportunities for sales growth, and exceed sales targets.

Lisbon, Connecticut

• Supervised more than 40 associates on a day-to-day basis.
• Spearheaded daily front-end customer-facing operations.
• Acted as point of contact for associates with questions, comments, and concerns.
• Conducted interviews with potential candidates.
• Authored front-end notes on performance and organized employee scheduling weekly.
• Formulated cashier scorecards and executed register audits to promote productivity.

Lisbon, Connecticut

• Provided outstanding customer service, including processing payment for vendors, answering routine customer questions, scanning and bagging merchandise quickly and efficiently, and processing returns and exchanges.
• Authorized to cash payroll and government checks and to process bill payments, money transfers, and gift card purchases.

Bachelor'S Degree, Economics, Business Administration, Business Information Systems

GPA: 3.18 (4.0=A)

Associate'S Degree, Liberal Arts & Sciences

Activities and Societies: Phi Theta Kappa, Honors CordGPA: 3.56 (4.0=A)