Nicholas Carroll Email & Phone Number

Bentonville, Arkansas, Us

Seattle, Wa, Us

Seattle, Wa, Us

● Provided dynamic leadership to nine program managers while overseeing the Amazon Robotic Sortable Fulfillment Launch Program; expanded the Amazon fulfillment footprint by a total of 17 new launch sites from 2020 to 2021, increasing overall capacity by over 100M units● Established new site type integration within the Global Engineering Services Launch Team; transitioned external fulfillment vertical site type to align with Amazon Launch standards and successfully launched 25 new buildings across North America in 2021 ● Built out new retrofit program vertical and team in 2022; evaluated and implemented processes that evaluated design inputs, capital requisition inputs and full project lifecycle testing plans for over 200 projects across North America● Aided in operational success by overseeing the short-term assignment and away team planning for non-exempt and exempt leaders across 17 new launch sites, approximately over 1500 impacted individuals; both plans aid in the training of new leaders and associates at new fulfillment centers● Oversaw TCO/CO mitigation plans with PMO, finance, operations, recruiting teams; consulted labor planning inputs that aligned with mechanical and operational capacity● Contributed to safety culture by helping establish Safety Go-Fast Initiative; North American Amazon network initiative which reduced change management delivery timeline from 5 weeks to 1 week; impacted all greenfield and brownfield site types

Seattle, Wa, Us

● Launch program manager in charge of execution of 5 Amazon Fulfillment Centers across 3 different building verticals; added over 12M ft3 in gross storage cube to the network● Provided operational consulting to construction and engineering teams for optimal process flow and associate experience in each building● Coordinated weekly meetings with operations teams and internal stakeholders to track adherence to critical project milestones/schedules; devised phasing operational plans to mitigate go live dates for operations● Acted as sole COVID-19 standards execution POC for all of Global Engineering Services; determined building design mitigations, policy implementation for operations and liaison with global COVID 19 task force● Led operational readiness testing for 4 fulfillment center launches; executed end-to-end process and deployment testing for approximately 6K testing items● Promoted to stretch role opportunity in overseeing the full execution of 4 Amazon Robotics Facility Launches in 2020; lead 4 program managers through training, planning and execution

Seattle, Wa, Us

● Created new pod elevator and location of process execution that reduced safety incidents by over 50% and saved over 1M in labor costs YoY● Oversaw the transfer of 120M units across 29 sites in the North American Robotics Fulfillment Network; which also filled 13 new launch sites to over 90% in capacity prior to peak season. ● Created operational and safety standard operating procedures for critical role execution across all pod transfer sites● Executed pod banding retrofit initiative across 13 legacy sites, resulting in a 30% reduction in items that continuously fell from the top row of shelving

Seattle, Wa, Us

● Opened up new generation 1 million sqft Amazon Robotics Fulfillment in Houston with over 4 million ft3 in gross cube capacity● Responsible for new inventory transfer process totaling over 21M units transferred in from Dallas and San Marcos, TX in less than 12 weeks● Managed team of 20 contractors and 20 associates to support shift volume and operational targets● Established new inventory tracking report sent out to network operations managers to improve cross tracking visibility of inventory levels in each transfer building● Simultaneously operated as a Robotics Storage Platform Area Manager owning pick, storing product and the quality of product being stored in the building.

Seattle, Wa, Us

● Served as a Pick and Pack Area Manager overseeing 60 direct reports providing daily operational execution, training, mentorship and safety improvements. ● Executed daily operation in the processing of over 100K outbound customer units in brand new fulfillment center in Fort Worth, TX. ● Led the Robotics Quick Deploy Amazon Network in overall units shipped and Throughput through peak season

Houston, Texas, Us

-Traced inventory reports back to company inception to ensure that adjustments aligned with new ERP software Netsuite. -Became Netsuite SME and updated inventory adjustments day-to-day. -Worked with VP of operations to standardize use of Netsuite for Nucerity for each of the 10 subsidiaries worldwide.-Focused other time on procurement and marketing of new and existing products. Worked with vendors to negotiate bottle and jar prices to save cents on the dollar that would save the company thousands of dollars once implemented.

Bryan, Tx, Us

Actively aided in the development of new customers by analyzing companies (general contractors, commercial contractors, etc) and their potential use for Smartbidnet. I focused most of my time reaching out to these companies in efforts to show how the software could increase sales for their company. I effectively set up online demonstrations with a number of companies that lead to an increase in sales and a vast customer base.