Nicholas Ceolin Email & Phone Number

-Working closely with culinary professionals throughout the Greater Toronto Area to ensure that all events are well staffed with high quality chefs, while also managing the hiring and scheduling of both chefs and event planners. - Working closely with clients to plan both high end events and quick lunch deliveries. - Cooking onsite with 10tation chefs to assist in the preparation and execution of dishes ranging from quaint hors d'oeuvres to exceptional plated meals.

Toronto, Canada Area

 Building relationships and servicing its top three corporate clients. This includes providing them with a superior sales experience by understanding their needs and exceeding their expectations. Able to prioritize and manage multiple requests simultaneously as demonstrated by facilitating bulk purchases of books and merchandise to multiple different clients while ensuring a positive client experience for all. Leverage strong relationships with internal and external vendors to expedite the sourcing and ordering of products to meet or exceed client timelines, as well as manage exceptions and resolve issues. Maintain organized records of all books, merchandise and high value gift card purchases, while ensuring all incidents in queue are tended to in a timely manner. Receiving and processing gift card orders for high value clients with a high degree of urgency and attention to detail

Brampton

 Consistently exceeded Starbucks store sales targets by achieving 23-25% sales growth for current month to month prior year versus a corporate target of 15%. Responsible for increasing store gross margin by 20% within the first two months of assuming store leadership and led the team to the most profitable two quarters in the prior five years of business. Proven profit and loss management capabilities which led to the store becoming the highest profit generator in the district. This was achieved via increasing revenue by 11% and controlling operating cost by focusing on reducing employee turnover rates. Proven leadership and communication skills achieved via the use of effective coaching methods to train, support and manage team members. Demonstrated dedication to teamwork and a“one-team” philosophy by assisting other managers with training, scheduling and hiring in six different Starbucks stores, as well as personally learning and implementing their best practices. Actively promoted a world-class customer service experience by improving moral and facilitating professional development among all partners on my team.