Clinic Office Operations Coordinator
Current• Supervise, train, mentor and develop staff; provide direct feedback and counseling to staff about their performance• Conduct performance evaluations and manage performance goals• Establish work schedule for the staff• Conduct departmental staff meetings• Ensure schedules are filled with appropriate patient visits; make/ensure appointment reminder calls are completed; schedule follow up visits at check out; manage the appointment request work lists• Order supplies; maintain office files• Ensure that scheduled patients are populating in revenue system appropriately.• Review and update Charge Entry database• Supervise to ensure that appropriate cash controls are in place and adhered to; reconcile daily collections and prepare the deposit• Run and analyze standard reports and ensure errors are corrected• Maintain and monitor billing system and review monthly reports• Work with manager around performance improvement action planning• Work on special budgeting, missed appointments, and compliance report for Executive staff• Interviewed and hired and trained Cor’s