Nicholas Collison Email & Phone Number

South

Managing 7 Delivery Stations across the UK including East Anglia, Scotland and Northern IrelandIncreased Business percentage across 7 sites within 4 weeks within the role, leading to profit increase of £25,000 per weekDelivering GOLD metrics across each site’s weekly scorecard, previously BONZE and DNQRanked Number 1 for FTDS(First Time Delivery Success) 99.45% in South RegionRanked Number 1 for DPMO(Customer Satisfaction) 350 in South RegionProject lead in Fleet Management Project lead in Recruitment/Onboarding

Weybridge

Managing a team of 120 drivers connecting over 12,500 parcels per dayIncreased the company's business percentage from 3% to 6% in 6 weeks over the busiest time of yearEnsuring Customer Satisfaction is under 1000 DPMO Ranked Number 1 for FTDS(First Time Delivery Success) 99.45%Company ranked 4th in Weybridge at the end of peak and securing the highest amount of routes for 2018 the company has ever hadResponsible for the whole on boarding process, management of the drivers and processes within AmazonForging relationships across various management levels to drive the business forward

Weybridge

Ensuring all products are delivered first time, with a minimum requirement of 99%Ensuring Customer Satisfaction is under 1000 DPMODelivering between 160-220 parcels per day

High Wycombe

Managing a 12,000 Square Foot £9 million Turnover StoreLeading a team of 40 direct reportsAccountability for Kitchen and Bathroom Showroom business alongside Core DIY products forboth Trade and Retail customersEnsuring that all aspects of the store are Safe and Legal for staff, customers and visitorsComplete management of all HR processes and individual personal

Luton, United Kingdom

Managing a 8,000 square foot £13 million turnover store. Managing an efficient operation keeping payroll costs at an absolute minimum with zero overtime. Focusing on availability to drive the highest possible sales whilst ensuring the best customer experience possible. Leading a team of 38 direct reports to deliver the Aldi Management system within our store. Preparing inventory on a month to basis and keeping stock loss to under 1%. Working in partnership with the Area Manager to protect the brand principles and safety of everyone that enters our store. Achieving an 80% satisfaction rate on company survey Like Aldi, Tell Aldi.

Maidenhead

Managing a 3,000 Square Foot £5 million Turnover StoreProtecting brand principles and guidelines across 4 departments - Fresh, Produce, Ambient andFrozenEffective product management to ensure the reduction of waste, whilst still offering fresh qualityproducts to customersManagement of recruitment, payroll, HR and disciplinary procedures, with 32 direct reportsNumber 1 store in the area for MCM - Mystery Customer Measure 89.4%YTDAchieved GREEN status for License to Trade Audit 2012

Kew

Managing a 14,000 Square Foot £4 million Turnover StoreProtecting brand principles and guidelines across 4 departments - Fashion, Home and Travel, Toys and FMCGNumber 1 Early Learning Centre Shop in Shop sales performance delivering circa 18K per week Number 1 Store in the UK for Baby Plan sales delivering 56K versus 11K LY YTDTop 40 Store within the UK portfolioTop 3 Store in the UK for Baby and Me Expectant Parents Event delivering 6.5K versus 0.5K LYManagement of recruitment, payroll, HR and disciplinary procedures, with 50 direct reports

East London

Leading 3 businesses units - In home, in store and field servicesBusiness Partner to circa 150 stores, with 35 direct reportsManagement and development of team to reach and exceeding productivitytargets, KPIs and personal career goalsBrand growth with a year on year increase on key financial performanceindicators and customer experience through the measurement of NPS(NetPromoter Score)Team responsible for re-launch of Geek Squad UK within Carphone Warehouse and Best Buy Europe storesProject Lead for On boarding and Rebrand of Geek Squad UK

Home Counties

Responsible for leading 10 sites within Carphone Warehouse stores with 14 direct reportsBusiness Partner to approx 100 stores and a subject matter expert within the Home CountiesTop 3 Region within the UK including the Number 1 Store in the UKDelivered £502,000 Gross Margin versus Target of £286,000Highest NPS in the UK +16 versus UK Average –15Project Lead for Management of In Car Solutions business

South East

Leading the team to reach and exceed sales targets and KPIs whilst maintaining focus on stock control and shrinkageManagement of recruitment, payroll, HR and disciplinary procedures, with 120 employees and 30 direct reportsProtector of company brand standards within each siteDistribution of core business information through various communicationchannels across all business levelsTraining and developmentResponsible for delivering new store openings on time, within budget and manned with appropriate headcountYoungest Area Sales Manager at 24Top 5 performing area within UK

South East

Responsible for leading 8 sites within Carphone Warehouse stores with 12 direct reportsBusiness Partner to approx 100 stores and a subject matter expert within the South EastTop 3 Region within the UKDelivered £502,000 Gross Margin versus Target of £286,000Highest NPS in the UK +16 versus UK Average –15Project Lead for Management of In Car Solutions business

High Wycombe/Hayes

Leading 5 Team Members to deliver £250,000 Gross Margin versus a target of £165,000Consistently meeting and exceeding KPIs whilst reducing shrinkage, stock loss and the need to raise customer care vouchersNational Store Winner for Mystery Shopping FY 2005/6Regional Store Winner for Customer Experience FY 2005/6National Winner for Area Retail Training and Development FY 2005/6, whilst continuing to deliver performance within own retail store

Various Locations

Business Studies, Business, Management, Marketing, And Related Support Services, Not Completed

Activities and Societies: Saturday 3rd XI Cricket Captain, Cricket SecretaryBusiness Studies

A Level, Business Studies. English Literature, History, C, D, E

Activities and Societies: Cricket Team, PrefectStudied A levels in Business Studies, English Literature and History

Gcse, English Literature, English Language, Maths, History, Geography, Art, French, Science And Latin, All B, Science And Latin C

Activities and Societies: Cricket, Rugby, DramaStudied GCSE's in English, Maths, Science, Geography, History, Art, French, Latin