Nicholas Cornelius Email & Phone Number

Chattanooga, Tennessee, Us

Current graduate student pursuing a dual master's degree program for an MS in Data Science and Master of Business Administration: Organizational Management

San Francisco, California, Us

● Successfully launched two DashMart stores in NYC, including flagship location in Midtown Manhattan.● Recruited, trained and led a high-performing team of 5 Shift Leads and 20 Associates, managing day to day store operations.● Developed KPI review process to root cause KPI misses, providing granular visibility into productivity and quality metrics, driving a 49% improvement to Created to Ready (C2R) metric.● Monitored receiving, productivity, & quality against target KPI’s, consistently reaching top 5 on weekly leadership board by site.● Trained warehouse team on Sigma BI tool and Excel pivots to pull sales, inventory, and product performance data, reducing inventory shrinkage and improving INF errors by 30% via targeted auditing on highest defects categories.● Collaborated with Marketing and Inventory teams to execute marketing campaigns for local sites.● Oversaw all grocery inventory and coordinated with third party vendors to manage inventory supply and product quality for site.

● Successfully launched the first Amazon Logistics Delivery Station in Brooklyn, NY.● Supervised two Process Leads and 25+ associates in sort process, balancing labor and cost via performance management.● Managed execution of shift planning strategies, staffing allocation and auditing mechanisms for safety quality, and performance.● Conducted weekly review meetings with Delivery Service Partners to review driver performance, safety, and customer escalations.● Analyzed Return to Station (RTS) data using Excel and Quicksight to problem solve and root cause returned undelivered shipments.

Seattle, Wa, Us

● Played a key role in department training and operations support for launch of the first Amazon Fulfillment Center in New York City, resulting in the FC reaching the top 3 in TPH output for all launch sites● Supervised operations of 80 associates in PCF, balancing labor per operational need● Operated as PCF floor lead and point of contact during the absence of Area Managers● Collaborated with AM's and Operations Managers to assess daily staffing and training needs, and productivity goals● Trained and developed 6 Process Guides and 3 incoming Area Managers● Improved productivity by 40% by developing Arsaw Jam training to reduce station downtime

Seattle, Wa, Us

● Monitored and allocated daily assignments of up to 40 inbound associates.● Dispensed extensive assistance to managers in balancing labor and operational flow labor per quarterly metrics and labor plans.● Conducted the evaluation and coaching of associates to allow them to achieve safety, quality, and productivity goals and expectations through 5x5x5’s, quality, and safety audits.● Closely collaborated and coordinated with upstream and downstream departments to certify the proper balance of workflow.● Operated in a key capacity by providing assistance in the redesign of Receive area and station layout during the relocation of Receive department, leading to less clutter, improved flow from IB Dock by 15%, and the implementation of additional Receive stations

Seattle, Wa, Us

● Conducted weekly on-boarding of up to 250 new associates, adhering to FC standards and goals● Lead and developed a team of 25 Ambassadors, assigning duties, overseeing conduction of new hire training, and mentoring● Created ambassador coaching plan, achieving 95% training compliance, improving training effectiveness and new hire performance by 15%● Expanded learning curve performance report to include additional metrics, improving productivity 20% with data-driven coaching● Performed 180 successful retrains, resulting in savings of $360,000 through improved performance and employee retention● Piloted the development of Onboarding Primer presentation, improving new hire shift attrition by 21% within the first 3 weeks of utilization.● Directed TDR, PIT, and other specialized training as necessary to meet operational needs.● Collaborated with Operations and subject matter experts to certify training aids reflected current processes, safe behaviors, and positively supported job performance.

Seattle, Wa, Us

● Picked 800-1200 items daily, certifying the maintenance of quality and consistently performing at 120% of the goal.● Organized and facilitated the training groups of 5-10 new and current associates in the picking process as a Pick Ambassador.● Administered and conducted Safety School and Hazmat training to establish and certify safe work environment.● Oversaw the coaching and training of safety, quality, and productivity processes, guaranteeing company objectives were met.● Executed effective quality control by ensuring products were undamaged and adhered to specifications.

San Francisco, California, Us

● Selected in the top 2% of applicants for fellowship offered to high potential individuals preparing for an SDR role in SaaS● Rigorously trained (300+ hours) and assessed on sales development skills by three instructional coaches o EQ: cultivating empathy, growth mindset, coachability, overcoming rejection, time management, and prioritizationo SDR workflow: consortium of current sales methodologies; qualifying frameworks (e.g. BANT); communication across email, social, phone, and video touchpoints; generating campaigns to SMB, midmarket, and enterprise accountso Tech tools: Salesforce.com, ConnectAndSell, LinkedIn Sales Navigator, Zoom, Google Apps and Microsoft SuiteSales Development Intern: Talend● Prospected ~450 leads through a multi-channel approach, including cold calling, emailing, videos, and LinkedIn messaging; qualified Directors and Managers and closed them on attending information webinars, tech events and meetings● Collaborated and competed within an SDR team setting● Built and refined call scripts; designed email campaigns; created prospecting videos● Engaged actively in weekly performance reviews and coaching in a team setting with manager

St. Louis, Missouri, Us

The Driver delivers vehicles and in some instances, customers, employees or vendors safely and timely to the appropriate destination(s) while giving helpful, courteous and professional customer service. The Driver is also responsible for the transporting of fleet cars and vans to and from rental locations, as well as navigating written directions.Typical duties include:• Coordinate with logistics supervisors to transport an average of 25-30 vehicles daily to locations locally and out of area.• Drive and deliver customers and vehicles to appropriate destination in a safe and courteous manner.• Participate in teams to complete transports of multiple vehicles simultaneously.• Organize travel route and ensure vehicle paperwork is accurate and timely.• Participate in an annual diversity training program.

The Laborer is responsible for cleaning and preparing construction sites for the erection of structures and buildings. Unloads and loads materials, read plans and specifications, tends machines, mixes concrete, pours concrete, and assists carpenters and other construction site workers. Typical duties consisted of:• Removal of roofing shingles, drywall, and/or vinyl siding.• Building houses, porch decks, rooms, etc.• Oversee removal of debris.• Painting, digging, cleaning, etc.• Operate and clean various tools and equipment.• Replace felt, roofing shingles, drywall and/or vinyl siding.• Other miscellaneous tasks assigned by Supervisor.

Master Of Science - Ms, Data Science

Master Of Business Administration - Mba, Non-Profit/Public/Organizational Management

Bachelor Of Science (B.S.), Homeland Security

Advanced High School Diploma