Nick Costa

Nick Costa Email and Phone Number

Senior Talent Acquisition Specialist, Retail @ Nestlé Nespresso SA
New York, NY, US
Nick Costa's Location
New York City Metropolitan Area, United States, United States
Nick Costa's Contact Details
About Nick Costa

Seasoned professional with over 10 years of experience in Retail Operations, eCommerce, Training, & Recruitment. Open minded and adaptable. Experience in problem solving, multi-tasking and proven interpersonal skills.

Nick Costa's Current Company Details
Nestlé Nespresso SA

Nestlé Nespresso Sa

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Senior Talent Acquisition Specialist, Retail
New York, NY, US
Nick Costa Work Experience Details
  • Nestlé Nespresso Sa
    Senior Talent Acquisition Specialist, Retail
    Nestlé Nespresso Sa
    New York, Ny, Us
  • Nestlé Nespresso Sa
    Senior Talent Acquisition Specialist, Retail
    Nestlé Nespresso Sa Jun 2022 - Present
    Lausanne, Ch
  • Wakefern Food Corp.
    Recruiter, Retail
    Wakefern Food Corp. Jun 2018 - Jun 2022
    Keasbey, Nj, Us
    •Oversees recruitment for 300+ ShopRite supermarket locations; hires for all roles ranging from salaried store leadership to hourly cashier associates.•Creates specific reporting aimed at better understanding hiring trends and identifying best practices to improve recruitment experience.•Team lead for new store hiring; responsible for the onboarding of 250+ associates at each location.•Spearheads multiple recruitment events including several ‘Job Fair Days’ in coordination with Advertising, eCommerce, and Social Media teams leading to a 40% increase in hires•Point of contact for retail Human Resource coordinators; assists with the distribution of in-store hiring advertising material.•Improved efficiency and display of online application; reducing seat time by 8 minutes resulting in a 10% increase in completion rate.
  • Wakefern Food Corp.
    Ecommerce Operations Specialist
    Wakefern Food Corp. Mar 2016 - Jun 2018
    Keasbey, Nj, Us
    •Coordinated enhanced selection hardware & software rollout for all 150 eCommerce locations, saving the corporation an estimated $5.5 million in labor.•Launched 25 new eCommerce locations, averaging $600,000+ in online sales weekly.•Managed several pilot projects that increased eCommerce product selection efficiencies, drastically improving retail associate day-to-day and enhancing customer experience through advanced processes.•Ensured communication and understanding of procedures were effectively distributed; point of contact for Corporate Communications, Customer Care and Technical teams, as well as all online retail operational inquiries.•Spearheaded operational guidelines and performance metrics in regularly scheduled business reviews.•Selected to attend a business trip to the United Kingdom alongside executive staff and ownership to observe in-store eCommerce operations & central fulfillment selection centers of Tesco & Ocado; Tesco (45%) & Ocado (12%) have a 57% online market share in England.•Revamped training manual for in-store product selection & developed proficiency matrix for retail associates.•Led several user group meetings and created bi-monthly informative newsletter to notify store personnel of useful news and latest updates.
  • Wakefern Food Corp.
    Retail Training Specialist
    Wakefern Food Corp. Mar 2014 - Mar 2016
    Keasbey, Nj, Us
    •Team lead in the hiring of retail associates for new store openings; conducted interviews and determined best fits for roles ranging from cashier clerk to department manager.•Oversaw retail associate survey in which 200 stores participated; evaluated individual store and chain specific results to offer recommendations aimed at improving engagement and productivity.•Human Resource’s liaison to Digital & Analytics teams; responsible for training on eCommerce initiatives such as in-store selection mobile application.
  • Shoprite
    Supervisor/Selector, Ecommerce Department
    Shoprite Mar 2006 - Mar 2014
    •Promoted to department supervisor; deep understanding of all eCommerce operational aspects such item selection, consumer pick up of product, processing payment, and strong ability to manage people.•Selected highest quality product for online orders and communicated any item discrepancies with customers, such as unsatisfactory perishable items and potential substitutions for items not in stock at time of selection.•Certified to operate point of sale systems and a subject matter expert with regards to department’s online workbench; a dashboard which gives associates the ability to pick product and process online orders to their completion.•Went above and beyond in the assistance of customers; delivered additional product to the homes of clients; issued credit when needed to maintain consumer loyalty; thoughtfully helped consumers without online access through order placement.
  • New Jersey Devils
    Fan Experience/Business Development Intern
    New Jersey Devils Nov 2013 - Jan 2014
    Newark, Nj, Us
  • Espn Radio - New York
    Programming/Marketing Intern
    Espn Radio - New York Jan 2012 - May 2012
    Us
  • Newark Bears
    Gameday Operations/Social Media Intern
    Newark Bears May 2011 - Aug 2011
  • Seton Hall Intramural Sports
    Referee
    Seton Hall Intramural Sports Sep 2010 - May 2011
  • Seton Hall Sports Polling
    Pollster
    Seton Hall Sports Polling Dec 2009 - May 2010
  • Totowa P.A.L.
    Camp Counselor
    Totowa P.A.L. Jun 2007 - Aug 2008

Nick Costa Skills

Social Networking Social Media Sports Sports Management Facebook Blogging Customer Service Ticket Sales Microsoft Word Baseball Event Management Microsoft Excel Advertising Marketing Microsoft Office Photoshop Human Resources Presentation Skills E Commerce Learning Recruiting Retail Grocery Industry Sales Operations

Nick Costa Education Details

  • Seton Hall University
    Seton Hall University
    Double Major In Sport Management & Marketing
  • Passaic Valley Regional High School
    Passaic Valley Regional High School

Frequently Asked Questions about Nick Costa

What company does Nick Costa work for?

Nick Costa works for Nestlé Nespresso Sa

What is Nick Costa's role at the current company?

Nick Costa's current role is Senior Talent Acquisition Specialist, Retail.

What is Nick Costa's email address?

Nick Costa's email address is ni****@****ern.com

What schools did Nick Costa attend?

Nick Costa attended Seton Hall University, Passaic Valley Regional High School.

What are some of Nick Costa's interests?

Nick Costa has interest in Writing, Running/walking, Basketball, Reading, Gym.

What skills is Nick Costa known for?

Nick Costa has skills like Social Networking, Social Media, Sports, Sports Management, Facebook, Blogging, Customer Service, Ticket Sales, Microsoft Word, Baseball, Event Management, Microsoft Excel.

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