Nicholas Cummer Email & Phone Number

Carmel, Indiana, United States

· In partnership with the Store Manager, modeled and lead a customer-first selling culture through effective routines, visual brand standards, and engagement behaviors· Assessed and analyzed business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action· Recruited, developed, and retained a high-performance, customer-focused team that aligns with company values through training, recognition, and performance management· Ensured all associates utilize company tools and technology to deliver an exceptional customer experience· Leveraged all available resources to inform and educate associates on product knowledge, selling/engagement behaviors, and business priorities/goals· Validated successful deployment of all omnichannel initiatives, including AOS and BOPIS add-on selling behaviors· Assisted the Store Manager with all timekeeping responsibilities, including effective scheduling, timekeeping functions, and attendance management· Assisted Store Manager with recruiting and hiring responsibilities; prioritize timely scheduling of interviews, onboarding/orientation, and training

Carmel, Indiana, United States

· Managed the daily operations of the store and ensured the execution of company policies, procedures, and programs to achieve store profit goals· Assisted with the control of store finances including comparable sales (LY and LLY), gross profit, markdowns, supplies, and payroll· Supported the Store Manager by creating a sales generating environment through the implementation of all corporate merchandizing directives· Accompanied the Store Manager in aiming to exceed planned gross margin through inventory management of customer purchases and promotional events· Aided the Store Manager in ensuring proper orientation and cross training of store associates to enable consistent execution of company policies· Effectively communicated and interpreted store policies, procedures, programs, and objectives to store associates· Supervised and directed associates in inspecting the sales floor for seasonality, quality and quantity of merchandise, signage, and presentation to ensure all company directives are met· Made recommendations regarding associate development through performance management and goal setting exercises on an annual basis· Verified accuracy of receiving documents and bill of lading's while ensuring transfers and vendor returns were completed in a timely manner and credited to the store correctly· Affirmed that adherence to company directed loss prevention programs including cash control, key control, security systems, refund and void procedures were followed by all store associates on a daily basis· Demonstrated interpersonal skills in order to resolve store associate and/or customer complaints, disagreements or other issues in a manner that promotes a positive work environment and service standards in accordance with company philosophy· Frequently processed, assembled, and handled both merchandise and equipment with a weight of 50 pounds or greater

Nora, Indiana, United States

· Tasked with instructing and supervising employee procedures, projects, and responsibilities as well as managing the overall structure and setup of the stockroom· Consistently involved in assignments that encompassed teamwork skills and values while handling product, merchandise, and equipment· Oversaw the receiving of merchandise, the stocking of product, and the loss prevention procedures on a daily basis· Received Associate of the Quarter for Quarter 4 of Fiscal Year 2018

Marion, Indiana, United States

· Responsible for keeping the sound of the station fresh by producing radio spots and promotional products for on-air content· Composed, recorded, and edited newscasts to be broadcasted on-air, in both a live and automated setting· Hosted, produced, engineered, and recorded promotional content for a special format show on a daily basis· Became familiar with dubbing and importing barter spots from both national and international corporations

Fishers, Indiana, United States

Carmel, Indiana, United States

Carmel, Indiana, United States