Nicholas D. Email & Phone Number

Texas, United States

Oversaw evening operations and led a team of 6+ employees, ensuring efficient service, optimal customer satisfaction, and adherence to company policies.Responsible for nightly inventory checks, cash handling, and ensuring accurate deposits, minimizing discrepancies and loss.Effectively addressed and resolved any customer complaints or issues, maintaining brand reputation and ensuring repeat patronage.

Restructured and modularized backend codebase, implementing software design patterns and best practices to enhance maintainability, scalability, and readability.Led the development of a seamless and intuitive mobile sign-up flow, leveraging user-centric design principles, optimized performance, and responsive layouts.Collaborated with contracted engineers, providing technical guidance and fostering efficient collaboration to ensure consistent code quality and adherence to coding standards.Leveraged TypeScript (Node.js) and Koa framework to build a robust backend, integrating advanced functionalities, implementing secure APIs, and utilizing Amplitude analytics for data-driven decision-making.

United States

Collaborated with an agile team of 8+ highly skilled software developers to deliver successful projects.Utilized a wide range of modern technologies including Kotlin, Java, TypeScript, Restic, Node, Git, Docker, and more.Developed medium-large scale web applications, APIs, services, and infrastructures, ensuring efficient and scalable solutions.

Texas, United States

Ensured customer satisfaction and maintained speedy checkout times during a 6-month tenure as a cashier at Walmart. Handled cash transactions, operated the POS system, provided excellent customer service, and maintained a clean and organized checkout area as part of a large team.Demonstrated strong interpersonal skills and effectively resolved customer inquiries, complaints, and payment issues, providing exceptional service and ensuring a positive shopping experience.