Partner to the Chief Customer Experience Officer, and a team of over 500 FT employees.

Partner to VPs, Directors, & Frontline people leaders of a team of 3,250 employees throughout the US, Canada, Mexico, and South Africa.Accomplishments:Improved i9 compliance through developing, collaborating, and executing standard operating procedures, processes, service level-agreements with internal people and operations teams.Led, and supported the launch & alignment of a part-time instructional handbook, paid sick/ safe time off, & required pay stipends for applicable state laws across the US for 2,750 employees.Partnered on the transition of international teams from existing PEO to a new HRIS & PEO. Which will result in operational cost savings, improved employee experience through simplified tools & integration.Reduced compliance and employee relations concerns through partnership with internal people teams to develop a performance standard matrix, merit-process, and audit schedule for FMLA/Benefits eligibility for part-time staff.Created relationships with internal, and external counsel to clarify, and introduce OPT/VISA standards for recruiting teams to streamline the process & reduce risk.

Ambassador that manages day-to-day human resources functions of advanced complexity for manufacturing and distribution and serve as the influential voice for HR strategies, philosophies, and initiatives within the organization.Identifies areas where change is needed and communicate a compelling vision for the change within the business that generates excitement, enthusiasm, and commitment to the process.Analyzes and clearly identify various courses of action to develop and implement process improvement, while understanding the upstream and downstream implications of decisions and anticipates potential areas of concern.Coaches and manages relationships and conflict independently while consistently inviting and incorporating feedback and advisors to make the best decision to improve operational outcomes.

Manages human resources functions, including payroll, recruiting, retention, on-boarding, and development programs a team often exceeding 250 team members across various business units.Develops strong team cultures by supporting, collaborating, and consulting business leaders about assessing talent, building cultures, developing teams through training, and leveraging competitor insight and news.Evaluates and resolves employee relations claims. Including unemployment, annual performance reviews, performance management, conflict resolution, and harassment.Maintains a business environment adhering to all federal, state and local laws and creates routines, records and cultures to improve brand reputation as a leading employer in the community through personal relationships.

Develop and maintain business routines that maintain facility and companybrand expectations, meet fluctuating demands, drive results, and increaseengagement with team members.