Nicholas D. Email & Phone Number

Bangor, Pa, Us

https://mis-mgmt.com/Responsible for all deployed devices. Designed and built the company's technical ecosystem. Device and end user security, implementation and education. Designing and supporting Cloud Social’s client’s technical needs. Managing client’s accounts. Orchestrating and moderating client and community events.

Bangor, Pennsylvania, Us

Recently relaunched in November of 2022; Circle13 is now an Engineering and Product Design studio, with our first US patent awaiting approval and is an officially licensed LLC in the state of Pennsylvania.Currently I am the sole owner and employee at Circle13 and am responsible for our first patentable utility/design. The idea to reopen Circle13 was actually a suggestion from my lawyer to help facilitate the patent application process and provide a path forward once the patent is approved.I find myself suddenly filling many roles, engineer, project manager, marketing manager, owner, legal liaison, and researcher. I spend roughly 4-6 hours a day, working on this current project, and new designs while awaiting approval.Originally founded in July of 2016 under the name Circle13 Studios as a media production company with a focus on creating original content while providing marketing services as an additional revenue source.--Successfully oversaw operational functions as a co-owner of the fast-rising media production company poised for remarkable growth and aggressive market expansion--Achieved stellar success in coordinating all business processes performed remotely while the firm still offered services across Pennsylvania and the surrounding areas--Offered extensive support in achieving the company’s mission of building a network of local creators, artist, actors, and stakeholders interested in media production --Assisted in running the official company site (Circle13studios.com)

Richfield, Minnesota, Us

Serve as the main point of contact for providing general oversight regarding the efficient repair and maintenance of phones and computer systems through troubleshooting, diagnosing and prompt resolution of issues affecting client devicesEstablish and maintain productive relationships and communication with clients while utilizing specialty software and making solution-based recommendations in the installation and removal of both new and old technology products and componentsDeliver swift response to 10 to 30 clients phone calls as regards service offerings daily as well as escalate the issue to the appropriate team while making at least 5 to 10 callsSpearhead the process of researching and identifying potential tech problems, implementing process improvement initiatives and solutions to remediate issues through the use of specialized tools, databases, and software designed specifically for varying tasksStellar record in scheduling client appointments and evaluating their various needs to help determine and recommend suitable products and services Display professional etiquette in packaging and shipping out client devices and broken parts to their respective destinationsRecognized for solid work ethic in using and learning about consumer electronics, consistently seeking new and improved ways of tackling issues instead of backing down on challenges

Reputed for delivering standard and quality network and IT solutions for small businesses/home officesLed and supervised all aspect of the business functions including marketing and prospecting to get new clients as well as scheduling face to face meetings with them to know more about their products, services, space and project budgets to help design solutions tailored to their specific needsResponsible for ordering parts, devices, and supplies while also implementing solutions and providing additional support to ensure optimal client experience and satisfactionRecommended and moved clients to a reliable competitor to maintain their business efficiency upon planning to relocate and then close the business

Streamlined business operations that involved all aspects in the production, testing, finalizing, up-keeping and serving of wineOrchestrated all tech-related functions across the company including setting up networks, wiring and connecting IoT devices (wireless sound systems, etc.), as well as connecting specialized equipment such as the brewing panel to the wireless network to remotely control and monitor all brewing activities resulting in increased efficiency and productivityWell-equipped to oversee operational processes regarding the processing and pressing of raw grapes gotten from the field into juice as well as fermenting, monitoring, testing, and adjusting the wine's chemistry and flavor for 3-9 months (depending on the variety).Skilled in back sweetening, filtering, bottling and labeling the wine while subsequently cleaning and sterilizing all equipment used throughout the processProven success in sterilizing over 1000 Gallon fermentation/chilling tanks, pumps, filters, presses, barrels, chemistry instruments and every other equipment utilized within the wine facilityParticipated in serving wine at tastings/events and leveraging knowledge in explaining the process of winemaking, the history of the company, and the way different flavor profiles present in each of our wines are obtained

During my years in high school I spent my weekends touring with my friends and selling merchandise for their band. I kept with it well into college and eventually they got signed to a label. When they got picked up by the label I was kept on as their touring manager. My main responsibility was to get everyone to the show alive and on time, but they mainly did that themselves so really I just had to track our money/inventory, lend a hand loading equipment, sell merchandise, setup/tear down our booth, and occasionally drive the van. I also designed graphics for their merchandise and CD art.

English/Film

Education record