Nicholas De Leon Email & Phone Number

Tulsa, Ok, Us

Tulsa, Oklahoma, United States

• Actively participated in product calls with our partner FISERV, contributing to the selection andimplementation of new financial products in a B2B environment.• Developed comprehensive pitches for new product ideas, outlining benefits and challenges, andpresented them for management consideration.• Develop training materials for the TransFund Merchant Services team on new products, ensuring adeep understanding of features and benefits.• Maintained an internal portfolio of product offerings, providing updates and news through internal toolssuch as Highspot.• Develop and design internal and external sales enablement materials using Adobe InDesign and Photoshop, including slicks, presentations, and other marketing collateral. • Innovated and developed internal marketing concepts like the "Merchant Minute" to educate otherbranches of the bank about merchant-oriented initiatives.• Designed and implemented a new training curriculum for the BOK-wide ACT program.• Managed digital marketing efforts using Ready For Social, including monitoring and analyzingperformance for data-driven decisions.• Stayed up to date with market trends through attendance at the Money2020 conference in Las Vegasand presentation to the TransFund Leadership Team.• exceptional teamwork skills by working with the TransFund marketing team to co-create slicks,presentations and other external marketing materials with the TransFund brand

Tulsa, Oklahoma, United States

• Successfully facilitated the conversion of merchants from the old back-end processor, Omaha, to thenew system North, ensuring a smooth transition for clients• Effectively managed a portfolio of RM accounts, overseeing small banks and credit unions' conversionprocess to convert them and their merchants to the North platform.• Assisted merchants in the seamless setup and configuration of new credit card processing terminals,ensuring they were fully operational and ready for use.• Proactively scheduled and coordinated meetings with our backend partner to facilitate smoothconversions and address any technical or operational issues that arose during the process.• Demonstrated strong expertise in customer relations, cultivating positive relationships with clients andensuring their satisfaction with TransFund's Services.• Proficiently handled service addendums, addressing and resolving customer inquiries, requests, andconcerns promptly and professionally.• Played a vital role in the successful conversion of over 400+ merchants within our wide portfolio,contributing to the growth and expansion of TransFund's client base

Brno, Czech Republic

I served as a Curriculum Creator and On-Site Language Teacher. This role honed my skills in leadership, presentation, public speaking, and content creation.English Tutor for individual clients, groups and Primary classroom• Developed and managed diversified training documents• Coordinated weekly meetings with multiple groups and individual clients• Increased participation and repeated clientele volume• Maintain attention of 20 individual students in classroom environment• Promoted to lead and train new instructors• Supported all new-hires during their on-boarding process• Created and Developed new engagement tools that were applied throughout the organization• Modified and organized "tutor's handbook"• Assisted all clientele to transition to new online media• Represented and hosted clients at company functions

Bachelor Of Science - Bs, International Relations And European Politics

International Relations Theory, International Economy & Security Studies were some of the many topics I studied in this program. I.

Energy Summer School

This program was focused around the importance of Hydro, Solar and Nuclear energy. We were taught by professors from some of Europe's.