Nicholas De Leon Email & Phone Number

Tulsa, OK, US

Tulsa, Oklahoma, United States

• Actively participated in product calls with our partner FISERV, contributing to the selection andimplementation of new financial products in a B2B environment.
• Developed comprehensive pitches for new product ideas, outlining benefits and challenges, andpresented them for management consideration.
• Develop training materials for the TransFund Merchant Services team on new products, ensuring adeep understanding of features and benefits.
• Maintained an internal portfolio of product offerings, providing updates and news through internal toolssuch as Highspot.
• Develop and design internal and external sales enablement materials using Adobe InDesign and Photoshop, including slicks, presentations, and other marketing collateral.
• Innovated and developed internal marketing concepts like the "Merchant Minute" to educate otherbranches of the bank about merchant-oriented initiatives.

Tulsa, Oklahoma, United States

• Successfully facilitated the conversion of merchants from the old back-end processor, Omaha, to thenew system North, ensuring a smooth transition for clients
• Effectively managed a portfolio of RM accounts, overseeing small banks and credit unions' conversionprocess to convert them and their merchants to the North platform.
• Assisted merchants in the seamless setup and configuration of new credit card processing terminals,ensuring they were fully operational and ready for use.
• Proactively scheduled and coordinated meetings with our backend partner to facilitate smoothconversions and address any technical or operational issues that arose during the process.
• Demonstrated strong expertise in customer relations, cultivating positive relationships with clients andensuring their satisfaction with TransFund's Services.
• Proficiently handled service addendums, addressing and resolving customer inquiries, requests, andconcerns promptly and professionally.

Brno, Czech Republic

• I served as a Curriculum Creator and On-Site Language Teacher. This role honed my skills in leadership, presentation, public speaking, and content creation.English Tutor for individual clients, groups and Primary.
• Developed and managed diversified training documents
• Coordinated weekly meetings with multiple groups and individual clients
• Increased participation and repeated clientele volume
• Maintain attention of 20 individual students in classroom environment
• Promoted to lead and train new instructors

Bachelor Of Science - Bs, International Relations And European Politics

International Relations Theory, International Economy & Security Studies were some of the many topics I studied in this program. I.

Energy Summer School

This program was focused around the importance of Hydro, Solar and Nuclear energy. We were taught by professors from some of Europe's.