Nicholas Derosier Email & Phone Number

Minneapolis, Minnesota, United States

Customer First Representative trained into a Medical Claims Processor providing third party plan administrative benefits and claims adjustments and processesing.

Edina, Minnesota, United States

During this tenure, I gain in-depth learning in steering leasing informationrequests and application signing, while spearheading database informationfor quick access. I disseminate property information and put units/amenitiesavailable on advertisement, leasing property's 261 units. I maintain contactwith potential leads' running list weekly and manage the.

Roseville, Minnesota, United States

• Within this time period, I employed my skills for facilitating clients/customers on delinquent and current term loans/lines of credit. I led restoring of delinquent loans/lines of credit to active in supportingclients.
• Retrieved monthly delinquent funds of $125K to $113K during Covid-19.
• Generated reduced payment schedules with low interest via Term Extensionsand line of credit re-amortization program with focus on enhancing customerrelations and facilitating businesses struggling during early.

Roseville, Minnesota, United States

• As a collector representative, I counseled and advised customers on debts issue solutions and fostered relations as per set FDCPA laws. I applied the customer service-oriented discovery approach and coordinated with.
• Attained organization's set targets through daily, monthly, and sitedirectives goals.
• Maintained 50%+ payment per conversation rate by conducting over 300 phonecalls daily.
• Received site employee of the month twice and employee of month fourtimes.
• Met and exceeded customer goals by executing effective plans andnegotiating monetary transactions in collection computer system.

Bloomington, Minnesota

Working as a Temp-to-Hire I was tasked with communicating information between clients and real estate appraisers and brokers. My daily tasks included providing correspondence between our clients and customers as we provided a smooth transmission of information for the real estate company and their clients. Banking information, and problem solving was also.

Duluth, Minnesota Area

• While serving as a coffee barista, I interacted with customers and employees'/managers teams via communication. I arranged customer seating and solved computer system network problems, while operating in a fast-paced.
• Incorporated creative design concepts to products, including workplace design and document updates, such as labeling, personnel application, and radio/website copy.
• Demonstrated proven product/customer demand understanding and sold menu products to customers, advertising company's objectives.

Duluth, Minnesota Area

Operated at Night closing manager, confirming over all closing duties which included directing a group of employees to work together to ready the department for opening. Provided information relay from upper level management to lower level workers to increase communication. Praised a socially polite workforce, encouraging positive customer service attitudes.

Duluth, Minnesota Area

I was hired as a photographer and video producer for Art in the Alley, a small clothing boutique that specializes in homemade one of a kind jewelry and clothing! I was in charge of taking photos of the products for the online catalog, as well as providing small descriptions for products. I was also in charge of shooting, editing and posting a video.