Nicholas Devore Email & Phone Number

Lincoln, Nebraska, United States

- Worked in a dynamic, professional, client support environment with financial institution clients.- Pioneered a new department development and relations.- Provided day-to-day support answering inquiries and addressing complex issues.- Dealt with support requests received via multiple channels, including telephone, email, self-service case tools and internal business partners.- Diagnosed and resolved basic to moderately complex functional technical and/or operational problems.- Championed and implemented best practices and delivery standards.- Tested new technologies and platforms to assess their feasibility for client implementation.- Educated customers by explaining or demonstrating database features and benefits.

Lincoln, Nebraska, United States

- Removed contents from envelopes/packages Identified and processed system rejects.- Pre-screened various applications and submissions by USCIS customers for accuracy and completeness of documentation.- Preformed analysis on files, reports and information systems and databases inputting and updating into USCIS systems and confidential databases.- Produced highly secure documents involving sensitive information.- Managed individual case files accounting.- Completed data entry tasks with accuracy and efficiency using Microsoft Suite and Confidential Databases.- Compiled, verified accuracy and sorted information to prepare source data for computer entry.- Evaluated source documents to locate needed information.- Secured and protected data from unauthorized access by complying with security protocols.

Lincoln, Nebraska, United States

- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.- Developed and remained accountable for safety, quality, consistency and adherence to standards.-Developed new recipes and flavor combinations to enhance customer dining experience.-Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.-Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.-Trained and managed kitchen personnel and supervised related culinary activity.

Lincoln, Nebraska, United States

- Supervised 7-10 employees.- Ensured company and quality standards were met.- Winner of People Pleaser of the Year award.- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.- Trained new staff in proper food preparation, storage, use of kitchen equipment, and sanitation.- Coordinated with Executive Chef for banquet and catering logistics and management.- Bulk product ordering and inventory management.

Lincoln, Nebraska, United States

- Supervised 5-7 employees and oversaw quality compliance with company standards for food and services.- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set a positive example for the shift team.- Tracked receipts, employee hours, and inventory movements.- Adhered to company standards and compliance requirements for operations and cleanliness of areas.- Kept employees operating productively and working on task to meet business and customer needs.- Trained and mentored new employees to maximize team performance.- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.- Evaluated employee performance and conveyed constructive feedback to improve skills.- Maintained well-stocked stations with supplies and spices for maximum productivity.