Nicholas Dunn Email & Phone Number

Chicago, Il, Us

New York, New York, Us

Conceptualize, launch, monitor & optimize all aspects of lead-generation paid media campaigns for clients in paid channels such as Google Ads (Search), RD360 (Display-Banners, Youtube, & Native), Linkedin (feed & in-mail), Meta (Facebook & Instagram), Bing, & TikTok.

Chicago, Il, Us

• Tasked with retaining current merchants, winning back merchants who have worked with us in the past year, as well as growing revenue from both sources; optimize deal structures across the site and negotiate deal splits.• Employ control and authorization over more than 500 key merchant accounts with the goal of heightening client retention and reaching a revenue target of $2.3M and 129 contracts closed per quarter, surpassing set targets by an average of 30% each quarter.• Engage with clients on a regular basis via phone and email to review business needs and optimize campaigns, reliably resolving client inquiries within 24 hours.• Originate and present engaging pitches regarding current and new product offerings to merchants comprising of card linked offers, bookings, and full menu initiatives. • Contribute to the launch of Groupon’s Card Linked Offers program, where customers had the ability to receive cashback after using a voucher with a merchant, attaining over 300% of goal by closing 31 contracts (goaled at 12), as a top five performer on the floor.• Enable vouchers to be bookable within the site in order for customers to schedule appointments directly from Groupon, which offers a higher level of customer convenience.• Optimize pitch strategy for an initiative that permits all services offered by merchants to be available on Groupon, leading to being recognized as a top performer since Q3 2021.• Originate and execute innovative practices while presenting insight-driven value propositions and pitches to fellow reps, ultimately realizing higher close rates for the team.

Chicago, Il, Us

• Manage campaign life cycles & inside sales for a book of business of over 300 Merchants. Focused on retention sales & up-selling• Analyze campaigns to develop actionable insights and pitch new campaigns to merchants. • Developed unique & innovative pitches for new booking and cashback products offerings.

Chicago, Il, Us

New York, Ny, Us

• Provided diligent assistant to Account Managers by completing a broad range of administrative tasks regarding their primary client’s, Charter Spectrum, direct mail deliverables.• Obtained, reviewed, as assessed competitive analysis of telecom industry direct mail campaigns utilizing the Mintel database to provide the overarching vision for new creative features.

East Lansing , Mi, Us

• Directed and oversaw five team leaders and 55 student callers with accountability for conducting complex financial administrative tasks for an average of $12,000 in transactions per shift.• Conceptualized and launched the Second Ask of the Week initiative as a means to educate student callers on various programs needing support as well as achieve donor needs.

East Lansing , Mi, Us

•Performed duties of Student Caller, while also mentoring other callers and assisting team supervisors when needed.

East Lansing , Mi, Us

• Conducted cold-calling to Alumni of Michigan State to prospect and secure financial support for various student programs, generating over $20,000 in support from more than 200 unique donors.