Nicholas Dyson-Barclay Email & Phone Number

London, Gb

London, England, United Kingdom

Leadership role, responsible for overseeing InvestIN's product team across all programmes and experiences offered - Created and delivered the company's product strategy for academic year 2022-2023- Responsible for line managing up to 14 people at any given time- Delivered programmes to highest ever student satisfaction rate with over 96% stating they would recommend to a friend - End to end project management of over 300 days of unique content per academic year

London, England, United Kingdom

Management role overseeing InvestIN's corporate, finance and technology based weekend programmes and summer experiences - Overhauled recruitment of consultancy staff, resulting in the network expanding from 250+ speakers to 600+ speakers- Overall responsibility for feedback and budget for up to 10 programmes- Line managed up to 7 people at any given time - Leading role in developing the company's internship scheme which included candidate attraction, recruitment and onboarding

London, England, United Kingdom

Responsibility for creating content for and staffing InvestIN's immersive weekend programmes and experiences. - Created the brand new Young Vet programme which received an average feedback score of 9.0/10, well above company target of 8.5/10.- Developed and led the brand new Young Leaders Summit, which pioneered a new form of programme delivery for the company, influencing future products significantly.

Various

- significantly increased customer retention in first posting from 90.9% rolling average to 92.3% within a period of nine months. - oversaw all operations in Chingford centre whilst also overseeing the highest membership the centre had attained over its seven year life span. - set all time company record for most new members acquired in a one month period with 91 families joining. - took Barking centre to number one in company for sign ups and trials booked rolling average out of 144 centre cohort.- hired, developed and managed up to 26 part timers at any given time.- developed two assistant managers to centre managers. - developed five part timers to full time managers.- oversaw training for new and experienced assistant directors on a company wide basis.- implemented the transition to online tutoring.

West Hampstead

- took responsibility for customer service related KPIs and saw rolling retention climb from 90.9% to 93.2%

Islington

- voted Tutor of the Year in the Islington branch by centre's students and families.

Pgdip, History, Pass

Balancing full time employment with part time studying with modules focused on Japan in 19th/20th century, genocide in contemporary.

Ba History, History, Upper Class Second

Modules included: Urban Culture and Modernity, Economic History and Ideas, A History of Europe from 1856, The Age of Extremes, The Ottoman.