Manages and/or Administrates all Business Systems including, but not limited to: Salesforce, HubSpot and Great Plains. Serving both the Maxxon Corporation (maxxon.com) and Structis (structis.com) under the MaxTech umbrella.Key responsibilities include:- Salesforce Strategy Development: Aligning with revenue goals and operational objectives. Establish SFDC as the single source of truth for all customer interactions and records. Maintains roadmap.- Salesforce CRM Administration: User and data security management, process documentation, automation configuration, price book management, etc.- Strategic Process Alignment/Optimization: Ensures scalability and efficiency of each business system and their processes/functionality/integrations.- Salesforce Enablement: Drives change management initiatives for all Salesforce Users as the system evolves.- Operational Excellence: Manages continuous improvement efforts affecting the CRM and Marketing Automation platforms. Proactive with system configurations to stay current and follow best practices.- Data Management & Analytics: Oversees data governance and integrity within Salesforce. Delivers custom Reports and Dashboards containing key sales and operational analytics to decision makers.

- Responsible for new Product configuration and Price Book entries in Salesforce.- Championed the development of a new Product intake and creation process through deep collaboration among key stakeholders across the company. This ensured that SFDC Product configuration was accurate and had the end in mind, to eliminate issues that cause manual rework, data issues and client frustration due to delays.- Key stakeholder of Product-related Salesforce CPQ testing and enhancements.

Identifies, articulates and facilitates business process changes that improve efficiencies and overall system usability company-wide. Builds sustainable global reporting models.The initial functional point of contact for any Salesforce inquiry.Rolls out system upgrades through departmental documentation, training and auditing.

Drives sales velocity and supports the SuperVision Commercial Fleet Team in delivering revenue targets and projections. Implements new product launches, RFP processing, pricing updates, data analytics, and reporting. Responsible for Salesforce administration. Maintains and supports all CRM activities and overall platform maintenance.

- Consulted departments of all levels to assemble accurate data and developed compelling content for Investor Relations, Sales, Marketing, Engineering and Internal Communications- Manipulated data from company sources and market research to demonstrate success and innovation using captivating visuals generated from Tableau, Excel and Adobe Creative Cloud- Gathered business requirements to create forms and supported the implementation of SharePoint- Showcased an exceptional ability to translate complex concepts to a broad audience

- Short term (6 month) Marketing and Graphic Design contractor.- Produces graphics and copy for brochures, newsletters, website updates, email campaigns, etc.- Records and edits video of products for marketing, training, and sales purposes.- Updates internal website using Content Management System.- Designed unique packaging for promotional use at trade shows.

- Managed a high volume of designs, projects and external vendors within custom built CRM - Collaborated as a Super User on a team to improve business processes, reporting and user testing- Worked as an analyst with Leadership and Engineers on development of new processes for CRM adoption, leading to improved data quality and greater customer satisfaction