Nicholas Godbold Email & Phone Number

Coburg, Victoria, Australia

Waiting on guests, providing recommendations on extensive wines

Coburg, Victoria, Australia

Section waiter in a casual corporate setting, ensuring consistent high level serviceReceiving wine training and developing wine knowledge, offering recommendations to customers where appropriate

Delivered exceptional customer service, maintaining a friendly environment whilst adhering to responsible service of alcohol standardsCoordinated private functions ranging from 50 to 100 guestsDemonstrated adaptability and time management skills during high-volume shifts working simultaneously across dining and function rooms

Developed exceptional communication skills, interacting with a wide variety of patrons in a fast-paced environmentMaintained secure and accurate accounting, managing transactions using cash and EFTPOSHandled customer complaints, escalated enquiries to department heads and resolved conflicts where required

Educated customers on menu items and suggested products based on customer preferencesImproved service efficiency by maintaining a clean and organized workspace, enabling co-workers to easily locate resources and productsDeveloped positive working relationships with co-workers and management, thriving in a collaborative workspace

Diploma, Psychology

Bachelor, Psychology