Nicholas Goh Email & Phone Number

Singapore

Singapore

Adelaide, South Australia, Australia

Singapore

• Provided Meet & Greet services to arriving passengers at Changi Airport from the aerobridge all the way to their vehicle; and vice versa for departing passengers, assisting them the whole way ensuring a stress-free experience• Obtained a Lightweight Transport Driving Permit to operate buggies within the terminal to facilitate passenger movement• Obtained an Airfield Driving Permit (Airside Driver's License)• Facilitated passengers’ baggage movement by operating a baggage van via airside to deliver the departing baggage directly to the departure racetracks; and by retrieving arrival baggage directly from the baggage handling area back to CIP Terminal• Applied forward thinking by adapting to changing flight statuses and planning the baggage delivery schedule ahead of time• Transported passengers and staff to & from the CIP terminal via airside and landside• Demonstrated good interpersonal skills by communicating effectively with colleagues & passengers at Changi Airport• Conducted orientation for new employees around airside and in the terminal• Mentored new employees during their 'On the Job" training• Worked on rotating shifts round-the-clock including weekends & public holidays

Singapore

• Received the National Serviceman of The Year Award from the Maritime Security Task Force/Maritime Security Command• Served onboard RSS Sovereignty as a Naval Warfare Systems Specialist (Weapons Systems)• Responsible for accounting all armaments and ammunition onboard daily• Performed preventive maintenance and operation of weapons onboard to high standards• Contributed towards the unit’s Navy High Readiness Core• Supported operations geared towards Enhanced Homeland Defence & Security Operations

Singapore

In addition to the roles & responsibilities performed by an intern:• Took on the responsibility of teaching new employees during their orientation & training period• Assisted the duty manager of the shift by answering phone calls, keying in bookings on the system, and monitoring & updating the status of flights• Managing staff movements on the current shift• Maintained smooth day-to-day operations of shift at JetQuay CIP Terminal

Singapore

• Provided Meet & Greet services to arriving passengers at the airport from the aerobridge all the way to their vehicle; and vice versa for departing passengers, assisting them the whole way ensuring a stress-free experience• Assisted the airside driver to send the departing baggage directly to the departure racetracks; and retrieve arrival baggage back to CIP Terminal• Ensured the lounge was always stocked up & making sure passengers have a pleasant experience there• Maintained high level of customer service standards• Worked on rotating shifts round-the-clock including weekends & public holidays• Worked well with colleagues during large events (Formula 1/Music Bank) to ensure smooth facilitation of passengers• Worked quickly & efficiently at the airport during peak hours with many flights

Singapore

• Prepared sandwiches quickly & efficiently according to customer’s requests• Prepared ingredients of the sandwiches that are required daily• Operated the POS (Point-of-Sale) machine for transactions• Adhered to proper food handling guidelines• Provided prompt, courteous & pleasant service to customers• Maintained smooth operation of the shift by keeping ingredients fully stocked & remaining alert• Worked well with colleagues which produced high performance standards

Singapore

• Took food & drink orders from customers• Delivered orders from the kitchen to the customers• Prepared drinks for customers at the bar• Operated the POS (Point-of-Sale) machine to issue bills & collect payment • Prepared tables by setting up utensils, cutlery & menus• Provided good customer service• Adhered to food hygiene policies

Bachelor'S Degree, Aviation/Airway Management And Operations

Diploma, Aviation/Airway Management And Operations

Gce 'O' Level Certificate

Primary School Leaving Examination Certificate