Nicholas Goh Email & Phone Number

Singapore

Singapore

Adelaide, South Australia, Australia

Singapore

• Provided Meet & Greet services to arriving passengers at Changi Airport from the aerobridge all the way to their vehicle; and vice versa for departing passengers, assisting them the whole way ensuring a stress-free.
• Obtained a Lightweight Transport Driving Permit to operate buggies within the terminal to facilitate passenger movement
• Obtained an Airfield Driving Permit (Airside Driver's License)
• Facilitated passengers’ baggage movement by operating a baggage van via airside to deliver the departing baggage directly to the departure racetracks; and by retrieving arrival baggage directly from the baggage.
• Applied forward thinking by adapting to changing flight statuses and planning the baggage delivery schedule ahead of time
• Transported passengers and staff to & from the CIP terminal via airside and landside

Singapore

• Received the National Serviceman of The Year Award from the Maritime Security Task Force/Maritime Security Command
• Served onboard RSS Sovereignty as a Naval Warfare Systems Specialist (Weapons Systems)
• Responsible for accounting all armaments and ammunition onboard daily
• Performed preventive maintenance and operation of weapons onboard to high standards
• Contributed towards the unit’s Navy High Readiness Core
• Supported operations geared towards Enhanced Homeland Defence & Security Operations

Singapore

• In addition to the roles & responsibilities performed by an intern:
• Took on the responsibility of teaching new employees during their orientation & training period
• Assisted the duty manager of the shift by answering phone calls, keying in bookings on the system, and monitoring & updating the status of flights
• Managing staff movements on the current shift
• Maintained smooth day-to-day operations of shift at JetQuay CIP Terminal

Singapore

• Provided Meet & Greet services to arriving passengers at the airport from the aerobridge all the way to their vehicle; and vice versa for departing passengers, assisting them the whole way ensuring a stress-free.
• Assisted the airside driver to send the departing baggage directly to the departure racetracks; and retrieve arrival baggage back to CIP Terminal
• Ensured the lounge was always stocked up & making sure passengers have a pleasant experience there
• Maintained high level of customer service standards
• Worked on rotating shifts round-the-clock including weekends & public holidays
• Worked well with colleagues during large events (Formula 1/Music Bank) to ensure smooth facilitation of passengers

Singapore

• Prepared sandwiches quickly & efficiently according to customer’s requests
• Prepared ingredients of the sandwiches that are required daily
• Operated the POS (Point-of-Sale) machine for transactions
• Adhered to proper food handling guidelines
• Provided prompt, courteous & pleasant service to customers
• Maintained smooth operation of the shift by keeping ingredients fully stocked & remaining alert

Singapore

• Took food & drink orders from customers
• Delivered orders from the kitchen to the customers
• Prepared drinks for customers at the bar
• Operated the POS (Point-of-Sale) machine to issue bills & collect payment
• Prepared tables by setting up utensils, cutlery & menus
• Provided good customer service

Bachelor'S Degree, Aviation/Airway Management And Operations

Diploma, Aviation/Airway Management And Operations

Gce 'O' Level Certificate

Primary School Leaving Examination Certificate