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I am currently a desktop support engineer at CME Group located in Chicago, Illinois. I am currently seeking an opportunity in 3D motion graphics and 3D character animation. My time at CME group has taught me how to properly attack any problem and to learn how to adapt to any situation. My passion still lies with animation. The spark that lit my fire all those years ago is still raging on. I’m seeking an opportunity that will allow me to use my talents. Whether it be motion graphics or character animation. My vision has yet to change. I look forward to creating solutions and different points of perspective through 3D motion. Whether that be impacting the masses or simply putting a smile on the face of an individual across the world. I truly believe that if I can allow you to escape the environment they’re in for a moment then mission accomplished.
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Technical Support SpecialistLevenfeld Pearlstein, Llc Sep 2021 - PresentChicago, Illinois, Us• Assists with technical support and network administration• Assists with the installation, set-up, and troubleshooting of hardware, including servers, desktop equipment, printers, and telecommunication equipment• Develop and maintain concise process documentation related to responsibilities• Ability to plan, organize and work on multiple tasks simultaneously• Respond as a second-level escalation point for Help Desk personnel
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Desktop Support EngineerCme Group Feb 2016 - Sep 2020Chicago, Il, Us• Responsible for updating and managing a daily workflow of customer problems with an electronic ticket database program (Remedy).• Exhibits quick learning by mastering new systems associated with Windows and IOSdevices.• Works collaboratively across the organization to deliver customer expectations• Perform hardware diagnostics and coordinate repairs for break/fix issues either within the company or through Dell• Continually demonstrate the ability to mentor and lead peers on initiatives• Ensuring all customer server environments are secure, operational, and highly available through continuous proactive monitoring, customer support, and scheduled maintenance preparation• Proactively identify and assist in technology opportunities for upgrades and implement new solutions• Works with RF Code equipment asset management system. Recording and documenting all assets into the database• Provides PC/ MAC support for 3 locations across downtown Chicago on a daily basis, which includes but is not limited to- O365 suite, Windows 10 deployment, Citrix, networking issues (native client and WiFi).• Assist with onboarding setup and deploy of new hire employees, interns and consultants. -
Retail Sales RepresentativeNestlé Feb 2015 - Feb 2016Vevey, ChMy primary function is to insure Nestle products are displayed well at various retail businesses while maintaining all Point-of-Sales material, and utilizing all current flavor schematics for our products. In addition, I maintain positive customer relationships and establishing rapport/credibility with store personnel. -
GraduateBowling Green State University Aug 2010 - May 2015Bowling Green, Oh, UsGraduating May 2015 with a Bachelor of Fine Arts majoring in Digital Arts.Recognition Animation and Video Honorable Mention 2014 Faculty Award James W. Strong Digital Arts Tuition Scholarship 2014 Animation and Video 1st Place 2014 Bowling Green University’s 2012, 2013, 2014 Dean’s List Member of Computer Art Club at BGSU The National Society of Leadership and Success African American Diversity Club Advisor -
Content Specialist InternBell Helicopter Jun 2013 - Aug 2014Fort Worth, Texas, UsReformatted the Aeronautical and Accessories online catalog to create a user-friendly experience. Utilized Maya to create 360-degree component views to improve customer satisfaction. Also, utilized Adobe Suite to create line art, write code and photo manipulation. Worked as a team to create coherent online and paper catalog. Contributed to the marketing team by being collaborative, creative, and positive. Invited back for the summer of 2014 in October 2013. -
Sales AssociateLowe'S Companies, Inc. May 2011 - Aug 2013Mooresville, Nc, UsResponsible for managing and meeting customer expectations in the lawn and garden department. Ensure positive customer experiences while creating visually appealing floral arrangements. Responsible for down-stocking and managing the mulch, stone, and pest-control product as well as keeping the plants hydrated. Have learned multiple store positions and called on to fill in for others often. Based on my positive work ethic, ability to multi task and dependability, I have been given an offer to return per my availability. -
Sales AssociateWal-Mart Stores Sales Associates Jun 2009 - Aug 2009Responsible for stocking shelves, dry foods, freezer and dairy. Was also responsible for insuring returns were placed correctly. Known to have a positive attitude with customers, performed the job done with little supervision. Was expected to give trustworthy advice to customers on a daily basis. Always on time, dependable and willing to go the extra mile.
Nicholas Goins Skills
Nicholas Goins Education Details
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Bowling Green State UniversityAnimation And Digital Arts -
Ianimate
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Oswego East High SchoolCollege Prep
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Northern Illinois UniversityVisual Arts
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Lawrence Technological UniversityForensic Science
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Rhode Island School Of DesignVideo Graphics And Special Effects
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Bowling Green UniversityBachelors Fine Arts
Frequently Asked Questions about Nicholas Goins
What company does Nicholas Goins work for?
Nicholas Goins works for Levenfeld Pearlstein, Llc
What is Nicholas Goins's role at the current company?
Nicholas Goins's current role is Technical Support Specialist.
What is Nicholas Goins's email address?
Nicholas Goins's email address is ni****@****oup.com
What is Nicholas Goins's direct phone number?
Nicholas Goins's direct phone number is +1 312-930*****
What schools did Nicholas Goins attend?
Nicholas Goins attended Bowling Green State University, Ianimate, Oswego East High School, Northern Illinois University, Lawrence Technological University, Rhode Island School Of Design, Bowling Green University.
What are some of Nicholas Goins's interests?
Nicholas Goins has interest in Social Services.
What skills is Nicholas Goins known for?
Nicholas Goins has skills like Photoshop, Maya, Modeling, Illustration, Mental Ray, Character Modeling, Character Design, Character, Illustrator, Character Animation, Sales, Time Management.
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