Nicholas Gomes Da Silva Email & Phone Number

Montreal, Qc, Ca

Montreal, Quebec, Canada

As an AE at EZShop I drive growth by leading the full sales cycle for SaaS solutions, focusing on strategic account management and executive-level relationship building. I partner with technical and cross-functional teams to design scalable, client-specific solutions that deliver measurable results in digital marketing, such as, increased client ROI, operational efficiency, and expanded market presence.► Leveraged CRM analytics to identify high-value accounts, optimize engagement… Show more As an AE at EZShop I drive growth by leading the full sales cycle for SaaS solutions, focusing on strategic account management and executive-level relationship building. I partner with technical and cross-functional teams to design scalable, client-specific solutions that deliver measurable results in digital marketing, such as, increased client ROI, operational efficiency, and expanded market presence.► Leveraged CRM analytics to identify high-value accounts, optimize engagement strategies, and focus efforts on opportunities within eCommerce, digital marketing, and retail industries, ensuring consistent pipeline velocity and revenue growth.► Collaborated with cross-functional and technical teams to design scalable solutions, addressing complex client requirements whilst ensuring seamless execution and implementation.► Used consultative sales strategies to uncover client pain points and align SaaS solutions, resulting in measurable outcomes like improved digital marketing ROI across multiple accounts.► Cultivated relationships with C-level executives and senior decision-makers, driving growth by upselling advanced SaaS tools and cross-selling integrations across verticals within the digital marketing space.► Developed account plans informed by market insights, including trends in headless eCommerce, AI-driven customer engagement, and omnichannel marketing, to identify and forecast untapped opportunities, mitigate risks, and deliver sustained growth for clients. Show less

Montreal, Quebec, Canada

Generated high-value opportunities for EZShop by identifying and engaging key decision-makers, accelerating pipeline development, and supporting SaaS adoption efforts. Focused on strategic prospecting and seamless handoffs to account executives to ensure a high pipeline-to-close conversion rate.► Designed and executed targeted outreach campaigns using CRM tools and data insights to identify and engage high-priority accounts in industries such as eCommerce, retail, and technology.►… Show more Generated high-value opportunities for EZShop by identifying and engaging key decision-makers, accelerating pipeline development, and supporting SaaS adoption efforts. Focused on strategic prospecting and seamless handoffs to account executives to ensure a high pipeline-to-close conversion rate.► Designed and executed targeted outreach campaigns using CRM tools and data insights to identify and engage high-priority accounts in industries such as eCommerce, retail, and technology.► Worked closely with account executives to align lead qualification processes, ensuring efficient handoffs and a high pipeline-to-conversion rate.► Delivered tailored introductions to SaaS digital marketing solutions, uncovering client challenges and creating opportunities for further engagement and discovery.► Built strategic relationships with senior stakeholders, securing access to key accounts and fostering trust to accelerate pipeline growth.► Analyzed prospect data to refine outreach strategies, enhancing pipeline velocity and identifying untapped opportunities for SaaS implementation in digital marketing. Show less

Ottawa, Ontario, Canada

Represented Canada at various intergovernmental organizations, including the Universal Postal Union (UPU), the Postal Union of the Americas, Spain and Portugal (PUASP) and the Caribbean Postal Union (CPU).► Supported multi-year (4) postal development initiatives, mirroring a complex, long-term sales cycle, to drive international policy adoption and strategic growth.► Forged relationships with C-level executives across global postal operators, enhancing stakeholder buy-in and opening… Show more Represented Canada at various intergovernmental organizations, including the Universal Postal Union (UPU), the Postal Union of the Americas, Spain and Portugal (PUASP) and the Caribbean Postal Union (CPU).► Supported multi-year (4) postal development initiatives, mirroring a complex, long-term sales cycle, to drive international policy adoption and strategic growth.► Forged relationships with C-level executives across global postal operators, enhancing stakeholder buy-in and opening opportunities for cross-border collaboration.► Managed member-country relationships at the UPU Postal Operations Council (POC), Council of Administration (CA), Congress of the UPU, and the Management Committee (MC) of the PUASP.► Developed, reviewed and analyzed UPU Convention and Regulation proposals presented to the UPU POC and Congress for endorsement/adoption, as well as lobbied countries for support of Canada's positions as required. Show less

Delivered tailored solutions for health insurance claims and coverage inquiries by collaborating with clients and insurance providers to resolve complex eligibility and benefit issues. Focused on optimizing claims processes and enhancing customer satisfaction through efficient communication and multilingual support.► Managed a portfolio of health insurance clients across diverse regions, addressing inquiries related to claims processing, coverage details, and policy updates in English… Show more Delivered tailored solutions for health insurance claims and coverage inquiries by collaborating with clients and insurance providers to resolve complex eligibility and benefit issues. Focused on optimizing claims processes and enhancing customer satisfaction through efficient communication and multilingual support.► Managed a portfolio of health insurance clients across diverse regions, addressing inquiries related to claims processing, coverage details, and policy updates in English, French, German, Spanish, and Portuguese.► Proactively identified opportunities to cross-sell additional coverage options and ancillary services, improving client satisfaction and driving higher utilization of offerings.► Leveraged CRM systems to monitor client interactions, analyze recurring issues, and recommend process improvements to enhance operational efficiency and service quality. Show less

Bachelor'S Degree, International Relations And Politics

International Baccalauerate (Ibdp)

Activities and Societies: Model UN Standard Level: English, Economics, Math Higher Level: French, Biology, Chemistry