Nicholas Grigoriev Email & Phone Number

San Diego, California, United States

Responsible for the creation of Customer Care department and associated business processes. Developed Sales strategy and customer base for business development. Spearheaded multiple projects including electronic ordering platforms, customer-facing portals, logistics systems for test distribution, laboratory information management system.

San Diego, California, United States

Managed key accounts for the Western Region, fostering strong client relationships and contributing to increased revenue. Managed portfolio of 50 top revenue clients. Increased billable sample volume for territory by approximately 15%. Top ranked Account Dedicated Representative at company for multiple quarters concurrently. Subject matter expert for.

La Jolla, California

Developed Client Services department establishing operational procedures for multiple departments. Utilized advanced product knowledge while collaborating with other departments to resolve complex issues and streamline operational workflows, resulting in a 4X increase in throughput. Implemented Telemedicine platform during COVID pandemic allowing for.

San Diego, California

Medical Assistant to providers at clinic. Interacted with patients and reported to physicians. Phlebotomy for patient laboratory orders, basic pre-lab work, EHR documentation, and prescriptions

San Diego

Emergency medical technician for critical care transportation calls. Interacted with patients providing life support and care during transport. Presented patient status to on call emergency providers in ER.

Davis, California

Designed and carried out experiments for various viruses. Worked with minimal supervision and finished assignments quickly and efficiently. Also worked with larger teams to finish more difficult projects.