Nick is a Performance Manager for Applied Concepts, the Authority for Phone Skills Coaching and Development since 1983. Our expertise is in helping sales professionals improve their appointment setting abilities through the use of our industry-tested, developmental approach. We have earned the trust of thousands of auto dealers across North America by delivering measurable results. Also, an experienced Senior Sales Consultant with a demonstrated history of working in the retail and automotive industry. Skilled in Retail Sales, Sales Process, Qualifying Prospects, and Customer Loyalty. Strong sales professional with a Bachelor of Arts - BA focused in Human Communication from the University of Central Florida.