• Operates and maintains information security tools and processes related to email, MFA, PAM, policy compliance, secrets management, SSL/TLS, and vulnerability scanning.• Participates in the evaluation, selection, testing, and implementation of security-focused tools across enterprise and cloud environments.• Maintains integrations and processes that support WGU’s vulnerability management program.• Creates and updates written information security policies, standards, and baselines to incrementally improve University security posture.• Collaborates with infrastructure and software engineering teams to implement security best practices and reduce environment attack surfaces.• Consults with business teams to engineer solutions that meet customer objectives while complying with WGU security policies and standards.

• Administered and maintained campus network security architecture consisting of NGFWs, VPN, IDS/IPS, and NAC solutions.• Identified, researched, evaluated, recommended, and implemented information security tools, solutions, and strategies to support the University information security program. • Monitored current threats and vulnerabilities identified by internal scanning, external agencies or University personnel; owned vulnerability management program.• Maintained and analyzed SIEM platform to identify adversarial tactics; lead response efforts in the event of a security incident.• Provided security consultation and steering to IT technical teams on network security, systems security, cloud security, and regulatory compliance.• Automated manual processes via APIs and scripting.

• Oversaw operations, upgrades, and support of core banking system and its ancillary interfaces.• Collaborated with technical and non-technical staff to automate manual processes.• Administered Cisco routing and switching infrastructure located throughout MSGCU’s 14 sites; participated in initiatives to enhance network security controls. • Performed disaster recovery testing/failover procedures to ensure enterprise continuity. • Remediated audit items to ensure compliance with credit union regulations.• Assisted with infrastructure projects pertaining to datacenter networking, backup and recovery, SD-WAN, and VDI.

• Acted as initial point of contact for all incoming IT service requests. • Monitored and administered system backups, endpoint antivirus, spam defense systems, and network management consoles.• Executed patch management strategy throughout Billhighway’s SaaS infrastructure consisting of more than 300+ virtual machines to ensure PCI-DSS compliance.• Assisted with migration of CDE workloads to Amazon Web Services.