Nicholas Heng (Pmp) Email & Phone Number

Singapore, Singapore

Singapore

• Responsible for MacGregor service business which covers South East Asia and Oceania.• Manage Singapore and Malaysia service division which consists of crane, hatch covers, deck machineries and RoRo ramps.• Review and restructure service team organisation.• Plan and train engineers on company’s service system.

Singapore

• Supervise service division of MacGregor Hatch Covers, RoRo’s Ramps, Deck Machineries and Steering Gears products.• Manages quotations of upgrades, service agreements and non-standard solutions including communicate with internal technical department.• Plan and manage service engineers’ job activities base on priority customer schedule and requirement.• Handles service jobs of South East Asia and Australia customer and liaises with overseas sister branches for service attendance.• Review engineers’ service quality and plan for necessary training. • Account for engineer utilization and service sales.• Provide support to sales team in technical discussion with customer and spare part ide• Team up with sales team for spare part sales and process.• Conduct technical and system training for service and sales team.

Singapore

• Specialized in hatch covers of cargo ships and ramps door of RoRo vessels.• Set up hatch cover and RoRo division after company restructuring and work also as service coordinator for these 2 products lines.• Carried out pre-docking inspection for mentioned equipment to access equipment condition and provided recommendation in repair scope and spare parts• Provided project management and technical advisory for RoRo and hatch cover equipment major repair in shipyard which involves structure, mechanical hydraulic and electrical repair.• Prepared Hatch Cover and RoRo service quotation and managed service attendances locally and overseas for local customers.• Completed major hatch cover steelwork repair and supervised major 20 years car carriers’ RoRo equipment overhauling.• Been in charge of a series of twistlock exchange project in Singapore office which involves 27 ships. Constantly liaised with Finnish design office and client for schedule and project updates.

Singapore

• In charge of equipment maintenance for major rig upgrading drydock project which involves repair and upgrade of overhead cranes, horizontal and vertical pipe handler, ballast valve management system, iron rough neck, hatch cover, pod reels, BOP guide and Christmas tree skids.• Responsible for pre-project preparation, plan project schedule, necessary resources and jobs distribution prior to start of project.• Maintained good relationship with clients and achieved customer satisfaction throughout the project.• Closely monitored production activity against project schedule, manpower allocation, quality, requirements and safety standard.• Coordinated and monitored subcontractor activities and ensure the quality meets customer expectation.• Studied job scopes and third party equipment manual with service engineers and prepared quotation for any variation orders or additional jobs.• Handled site coordination with all stakeholders includes client, shipyard and subcontractor.• Actively involved in technical discussion to solve site issues and assist procurement team in reviewing product specification.

Singapore

• Responsible for project planning and scheduling and jobs distribution to production team prior to vessel arrival.• Studied and clarified repair specifications with clients and leaded technical discussion between yard and customers.• Project execution including resource management, control and co-ordination with yard personnel and contractors.• Estimated and constantly controlled production rate by plotting resource loading chart for major projects.• Involved in daily project safety meetings and ensured workplace safety in place.• Closely monitored production activity against project schedule, quality, requirements and safety standard.• Understood customers’ needs and prepared quotation for any additional jobs or variation orders.• Site coordination with all stakeholders and resolved site problems to keep schedule in time.

Singapore

• Assist in project coordination of mechanical completion and commissioning of heating, ventilation and air-conditioning (HVAC) system and passenger lift.• Prepared Risk Assessment (RA) for Machinery Department.

Bachelor'S Degree, Mechanical Engineering (Automotive), First Class

Diploma In Mechanical Engineering, First Class