Nicholas Hornback Email & Phone Number

Seattle, Wa, Us

Bellevue, Washington, United States

I currently manage an engineering department of about 80 skilled employees at Seagull as a Senior Software Engineering Manager, where I am also the Interim Vice President of Engineering. I have overseen various development teams, handling tasks such as project ownership, system architecture, and design. I collaborate closely with all team members to help them improve their personal and professional skills, and also update our development process for better efficiency and transparency.A major aspect of my position involved setting up a regular release schedule, leading to more efficient operations and better product delivery. I assisted in coordinating our technical projects with the overall vision of the company by serving as the primary contact for ongoing projects and strategic decisions. It was a position that needed a combination of leading, getting involved in technical tasks, and creating a teamwork-friendly atmosphere, which improved both our teams and our results.

Bellevue, Washington, United States

While serving as Senior Lead Software Engineer, I supervised two development teams to ensure the successful completion of our projects from design to deployment. One of my main responsibilities involved leading a team of skilled interns who were new to the field, mentoring them to become top engineers in our company. This mentorship not just enhanced personal growth but also improved the team's collective performance.Besides overseeing the teams, I actively participated in software design, architecture, and code reviews to ensure we upheld high quality and efficiency standards. I worked on solving complicated technical problems, enhancing our codebase, and refining our deployment procedures to improve our delivery cycle.I didn't just concentrate on the technical aspect, however. I collaborated with product managers and stakeholders to guarantee our engineering objectives were in sync with business goals, promoting cross-departmental communication. This comprehensive strategy led to the formation of a versatile, top-performing team and played a role in the accomplishment of our projects.

Bellevue, Wa

During my role as Lead Software Engineer, I oversaw the daily tasks of a development team that specialized in providing comprehensive solutions for both cloud and desktop platforms. Our projects covered a range of technologies, with one notable accomplishment being the introduction of web-based direct printing to barcode label printers, expanding the possibilities of web technology during that time.I was instrumental in guiding technical choices and team direction, blending coding with leading architecture talks. I collaborated closely with my team to make sure we met our deadlines while prioritizing clean, maintainable code and scalable design.Apart from leading in technical aspects, I played a key role in coordinating communication between the development team and other departments to facilitate effective collaboration with product, QA, and operations teams. This role allowed me to spearhead technical advancement and cultivate a culture of ongoing enhancement among the team.

Bellevue, Wa

In my role as a full-stack Software Engineer, I handled various platforms such as desktop, web, and mobile applications. In my position, I worked on implementing full features, from front-end interfaces to back-end logic, to ensure seamless integration throughout the stack. I often worked with cross-functional teams to create and enhance RESTful APIs, improve database performance, and address challenging bug fixes.Improving user experience and maintaining scalability and efficiency were key aspects of my job duties. I also concentrated on enhancing system performance by optimizing code and simplifying workflows, leading to quicker release cycles and stronger applications.In my position, I found satisfaction in overseeing projects from start to finish, consistently upholding top-notch code quality and collaborating closely with stakeholders to ensure technical solutions met business requirements.

Bellevue, Wa

While overseeing the QA department, I was in charge of overseeing all quality assurance tasks while we looked for a permanent manager. I was heavily involved in multiple release cycles, acting as the main QA contact. This required organizing testing activities among various teams to guarantee on-time, top-notch releases.I managed the planning and implementation of comprehensive testing, including integration testing and automated testing, in order to improve efficiency and identify problems sooner. I collaborated closely with development teams to create strong test cases and enhance overall test coverage, with a focus on automating repetitive tasks to boost efficiency and cut down time to market.Alongside technical testing, I promoted cross-departmental communication to synchronize QA priorities with business objectives, guaranteeing prompt and efficient resolution of any issues while upholding product quality standards. This position required a combination of technical work and leadership to enhance the overall quality assurance process.

Bellevue, Wa

In my role as QA Engineer, I was responsible for performing end-to-end, integration, and automated testing to maintain product quality and stability. I worked closely with developers to design thorough test plans that ensured seamless system integration and covered key user workflows. A significant aspect of my work involved creating and managing automated test scripts, which helped improve efficiency and broaden our test coverage.I was also involved in the defect management process, documenting and tracking issues through their lifecycle, and collaborating with developers to diagnose and resolve them. By continuously refining testing processes, I contributed to more reliable releases and improved system performance.This position allowed me to bridge the gap between quality assurance and development, ensuring that each release was thoroughly vetted before going live.

Bellevue, Wa

As a Senior Support Engineer, I was responsible for managing intricate technical support problems and important accounts that needed specialized care. I concentrated on solving escalated tickets that first-tier engineers were unable to handle, frequently tackling critical system problems or uncommon setups. This position needed a combination of technical expertise, effective communication with stakeholders, and nurturing client relationships.I collaborated closely with development teams to address and resolve issues affecting production environments, offering thorough analysis and aiding in creating lasting solutions. By combining technical troubleshooting and meeting customer needs, I ensured prompt and efficient solutions for our top issues.This role enabled me to contribute directly to customer support, positively affecting client satisfaction and operational consistency.

Bellevue, Wa

In my role as Technical Support Engineer, I focused on helping customers resolve API-related problems by offering technical advice and troubleshooting assistance. I collaborated with clients to identify issues, explain API documentation, and assist with seamless integration of our services into their systems.I was in charge of analyzing API logs, discovering possible problems in requests, and providing solutions that followed best practices. I also worked with in-house development teams to address more difficult problems and make sure customer input was included in upcoming updates.This practical support role enhanced my API knowledge and fostered close customer relationships, enhancing their product experience.

Bachelor’S Degree, Neuroscience

Neuroscience and Psychology

Education record