Nicholas Hale Email & Phone Number

Chicago, Il, Us

-Proficient in implementing hybrid cloud storage and backup solutions, leveraging industry-standard tools and methodologies to ensure secure and reliable data storage and retrieval.-Involved in the process of building, configuring, and designing an onsite Kubernetes cluster using Ubuntu as part of the R&D process for the Chicago ER team, ensuring that the cluster is scalable, reliable, and easy to maintain.-Experienced in designing and implementing Chocolatey for business, ensuring streamlined software deployment across the organization.-Skilled in using Terraform to build AWS architectures, including creating and managing resources such as EC2 instances, security groups, and IAM roles.-Proficient in building and maintaining Ansible servers, as well as using Ansible playbooks to automate server configuration and deployment.-Experienced in building and maintaining gold images for desktop and laptop deployments, ensuring consistent and efficient system configurations.-Skilled in Windows server administration, including configuring and managing Active Directory, DNS, and DHCP services.-Experienced in working with economic research domain controllers, setting policies, and building group policies to manage the RAN (research area network).-Proficient in compliance reporting and building PowerShell scripts to generate those reports and to automate tasks.-Skilled in setting up and deploying Veritas backup solutions, as well as cloud backups into AWS, ensuring durability.- Collaborated on a critical network migration project, devising firewall rules to ensure flawless application and service functionality.- Proficiently managed DNS records, removing obsolete entries to optimize DHCP performance.- Collaborated closely with various IT departments to execute the project successfully.- Demonstrated exceptional skills in implementation, troubleshooting, and testing network flows using Nmap and Netcat.

Building Computers - Built a small server computer to host game servers that can be accessed from the internet, including networking skills and firewall rules.- Built a Gaming PC from the ground up from scratch with no bare bones set up.PC Repair- Would repair old PC's that were salvaged from friends, family and rummage sales to repair and repurpose for use elsewhere.- Repaired old laptops that were having issues to donate to low income individuals.- Trouble Shooting and repairing Mac computers for friends who had devices no longer under warranty. Raspberry Pi Projects - Pi Hole+DNS Server Configuration- Pi VPN: Set up a at Home VPN using a raspberry pi and a ubuntu server distribution.- Pi Firewall and Intrusion Detection System- Pi Print Server: for older printers that did not have network capabilities. - Became a member of the Windows on Raspberry Pi community and used tools such as NTLite to configure windows install.wim file to debloat the image for deployment.- Used Docker on rasbian to launch containered applications that would not normally run on ARM64 hardware.- Current project: Using Kubernetes to cluster raspberry pi's together to form a small super computer.Web Development - Udemy Course to learn about HTLM and CSS as well as the use of bootstrap and code repositories.SOHO- Setting up home networks for friends and family, including hardware recommendations and configurations for their personal needs. Encouraged strong security practices to better protect them in an increasingly dangerous internet worldNAS - Built a at home Network Attached Storage solution to store data in a secure and encrypted file server at home.Cloud Servers and Virtual Machines - Set up gaming servers to run in cloud instances on GCP and AWS- Set up and deployed Virtual machines to act as at home servers to run Kali Linux for network testing purposes and for use as a sandbox environment.

Chicago, Illinois, Us

As an accomplished IT professional, I have a proven track record of successfully troubleshooting complex Cisco networking equipment issues, as well as ensuring up-to-date software and security patches are installed. My skills also include: - Proficiently imaging and deploying new hardware to end-users, ensuring seamless onboarding and setup.- Providing exceptional customer and technical support through our Help Desk System, ensuring client satisfaction and timely issue resolution.- Successfully troubleshooting mobile devices and tablets used for PCI transactions, ensuring secure and reliable transaction processing.- Maintaining security policies for handheld devices and creating/deleting mailboxes, ensuring strict adherence to the company's security permissions and requirements.- Skilled in helping maintain and deploy PCI compliance hardware, ensuring secure and compliant processing of sensitive data.- Ensuring confidentiality of passwords, company records, and information, and consistently monitoring and managing system capacities and addressing resource constraints before they become serious problems.- Experienced in designing and developing courses of action, evaluating each in a test environment, and implementing the best solution to a problem.- Proficient in performing network segmentation across the network, ensuring optimal network performance and security.- Experienced in performing data backup and recovery on end-user devices, ensuring critical data is safe and secure.

Chicago, Illinois, Us

• Displayed good management skills and efficiently directed store operations on adaily basis.• Secured and retained outstanding customer satisfaction over a long period.• Collected and compiled records to prepare accurate financial statements.

Lisle, Il, Us

• Effectively boosted inside sales conversions rate by 23% during a 6 month period.• Successfully designed operative strategies and reduced fraud levels by 31% within 6 months.• Contributed by evaluating and reviewing projects' requirements to recommend appropriate products as per FCC regulations• Analyzed and enlisted records into CRM and inventory systems.• Designed wireless networks.Certifications acquired:UEWA - (Ubiquiti Enterprise Wireless Admin) UBWA - (Ubiquiti Broadband Wireless Admin) MTCNA - (MikroTik Certified Network Administrator)IMCA - (Ignitenet Metrolinq Certified Administrator)

Carpentersville, Il, Us

As an experienced inside sales professional, I have honed my communication, collaboration, and problem-solving skills to effectively identify and qualify sales leads, and successfully funnel them to the appropriate sales team for further follow-up. My strengths in this role include: • Building strong relationships with clients by actively listening to their needs, providing thoughtful solutions, and ensuring a high level of customer satisfaction. • Collaborating closely with the sales team to ensure a seamless handoff of qualified leads, and providing support as needed throughout the sales process to ensure a positive outcome for all parties involved. • Proactively seeking out opportunities for new business and cross-selling/up-selling to existing customers, while also nurturing long-term relationships to drive repeat business. • Utilizing my strong attention to detail and organizational skills to maintain accurate and up-to-date records of all sales leads and activities, and using this information to identify trends and areas for improvement. • Staying up-to-date on industry trends and competitors, and leveraging this knowledge to provide valuable insights and recommendations to the sales team.In addition to my inside sales experience, I bring a positive attitude and a willingness to learn and adapt to new situations. I am confident in my ability to effectively communicate with clients and colleagues at all levels, and thrive in fast-paced, deadline-driven environments. Let's connect on LinkedIn to discuss how my soft skills and experience can benefit your organization.

Us

As a highly adaptable professional, I have experience in diverse roles and industries, including serving at a restaurant. In this role, I honed my skills in client-facing communication, administrative tasks, and managing restaurant operations. My accomplishments in this role include:• Assisting in client-facing administrative tasks, including answering phone calls and scheduling reservations, providing a seamless experience for guests.• Documenting and distributing restaurant performance spreadsheets, ensuring transparency and accountability in management.• Providing additional support to the managing partner, showing my ability to work collaboratively and contribute to team success.• Performing nightly bookkeeping, balancing of cash drawers, and processing of credit card batches, demonstrating my attention to detail and accuracy in financial record-keeping.• Tracking sales, labor hours, and performing nightly server checkouts in the restaurant computer management system, showcasing my technical proficiency and ability to work with complex software systems.• Delivering a high-quality dining experience by anticipating guest needs and proactively addressing them, displaying my customer service skills and ability to exceed customer expectations.•Building brand loyalty by encouraging individuals to sign up for weekly emails and promotional programs such as a dining rewards program, highlighting my sales and marketing skills.I am a dedicated and motivated individual who thrives in fast-paced environments and enjoys working collaboratively with a team to achieve common goals. Let's connect on LinkedIn to discuss how my diverse skill set can benefit your organization.Regenerate response

Orlando, Fl, Us

Bachelor’S Degree, General Studies

Celta, Teaching English As A Second Or Foreign Language/Esl Language Instructor

Associate Of Arts (A.A.), Liberal Arts And Sciences/Liberal Studies