As a member of the PDQ team, I gained comprehensive experience across all kitchen roles and front-of-house operations. I regularly managed both prep and closing shifts, often taking on both in a single day, demonstrating adaptability and a strong work ethic.Through this role, I developed a deep appreciation for the impact of clear communication and teamwork on operational efficiency and customer satisfaction in a fast-paced environment.

As a member of Polk County Public Schools' security team, I manage the installation, maintenance, and optimization of Power-over-Ethernet (PoE) cameras and ExacqVision video management software (VMS) across district facilities.My responsibilities include diagnosing and resolving camera-related issues efficiently through the Incident IQ (IIQ) ticketing system, ensuring seamless operation and system reliability. By combining technical expertise with a proactive approach, I create a secure and well-monitored environment for the school district.I troubleshoot Axis POE cameras with issues and fix or replace them as needed through an online ticketing portal called Incident IQ (IIQ).

Proficient in running and terminating Cat 6 and 6a cabling in ceilings and server racks, ensuring neat and clearly labeled installations that align with industry best practices. Skilled in installing pipe and cable sleeves on both interior and exterior walls.Experienced in testing, diagnosing, and repairing cables and connected devices, utilizing a methodical approach to ensure operational reliability.Expertise includes the use of handheld power tools, ladder climbing, and operating lifts for elevated installations. Adept at terminating RJ45 connections, performing 110 and 66 punchdowns on patch panels, and working with 25-pair cables for IDF connections.Extensive experience in installing and servicing a variety of devices, including projectors, smart boards, PoE security cameras (interior and exterior), PoE phones, VGA and HDMI connections for projectors, and PoE wireless access points. Skilled in programming and configuring security cameras to meet specifications.Proficient in troubleshooting faulty equipment and coordinating resolutions through Polk County School Board's EERS technology service office.Meticulous in maintaining accurate and up-to-date documentation for installed equipment, including inventory records, service histories, and warranties, to ensure efficient tracking and support.