Nicholas Jackson Email & Phone Number

Randolph AFB, TX, US

• Developed integrated architecture with redundancy needed for high ops tempo/customers’ requirements
• Managed 17 members responsible for the processing of 1,000 assets and 15 tons of equipment in support of ACC
• Led transfer of 1.2 TB of map data to Storage Area Network, enabling essential personal access to current data
• Oversaw 10 emergency maintenance actions, resolved 4 critical network backbones ensuring a 99% uptime rate
• Trained 15 Airmen on installation of security patches, implementation of port security/ACL’s on Cisco networks

Randolph AFB, TX, US

• IA Manager; Serviced 4 classified networks, 200+ users, 670 IT assets, $33M communication IP suite
• Oversaw radar antenna alignment, restoring a 220 mile air picture which saved live missions for 8 aircrafts
• Conducted in house training of staff ensuring that members had basic knowledge of OSI model/Security

Randolph AFB, TX, US

• Directed expansion of mission system voice network, installed 5 routers for secure conferencing capabilities
• Facilitated $11M building upgrade/124 fiber patch install allowing for uninterrupted data reporting capability
• Set up IT systems for new location valued at $400K, provided communication for 45 joint service members
• Provided U-2 mission support for POTUS G20 Summit visit, team recognized for vital C2 service

Randolph AFB, TX, US

• Coined by Lt. Gen. Seip for leading the network install and support of 900+ users during exercise BLUE FLAG
• Managed 206 servers, 7 networks, 1,000 clients supporting 3 SOUTHCOM forward operating locations
• Lead network reach-back SME aiding in the success of 474th EOSS PLAN PATRIOTA counter-drug operations
• Oversaw CAOC Secure VTC maintenance, loaded crypto, assisted remote sites with secure VTC configuration
• Installed/Configured Win2K Professional on 20 computers, assembled internet café outside secure area
• Advised Communication Security manager during fortezza card inventory resulted in 100% accountability

Randolph AFB, TX, US

• Appointed Subject Matter Expert of 3.2M integrated missile defense system, assisted 5 sites
• Administered over 300 secure accounts at Help Desk directly decreasing overall response time 50%
• Maintained two Promina 800 nodes, servicing eight high-vis trunks and 77 circuits for 800+ warfighters
• Oversaw primary Predator Satellite Link System supporting 52 successful high value target capture missions
• Provided vital technical solution for Radio over IP Net (RIPNet) encryption securing USMC convoy radios