• Provided administrative support to the Executive Education team, managing office tasks and communications to ensure smooth daily operations.• Assisted with the coordination and logistics of professional development programs, including scheduling, material preparation, and participant communication.• Facilitated the registration process for participants by maintaining accurate records and responding to inquiries regarding program details.• Collaborated with the marketing team to promote educational offerings, utilizing email campaigns and social media platforms to boost engagement.• Assisted in maintaining databases, tracking participant progress, and generating reports for program evaluations and improvements.

• Assisted customers in locating textbooks, merchandise, and study materials, providing knowledgeable recommendations and excellent customer service.• Processed sales transactions at the cash register, handling cash, credit card payments, and returns efficiently.• Helped organize and maintain the store’s inventory, including restocking shelves and arranging displays to create an engaging shopping experience.• Supported the textbook rental and return process during peak academic periods, ensuring accurate tracking and timely processing of materials.

• Managed day-to-day office tasks, including filing, data entry, and organizing documents to support efficient office operations.• Assisted staff with scheduling meetings, preparing meeting materials, and maintaining office calendars to ensure seamless coordination.• Greeted and assisted visitors, answering phone calls and addressing inquiries to provide excellent customer service.• Helped maintain office inventory by monitoring supplies and processing purchase orders as needed.• Supported staff in preparing reports, presentations, and other administrative tasks, ensuring accuracy and timely completion.• Collaborated with team members to complete special projects, providing administrative support to enhance productivity and meet organizational goals.