Nicholas Johnson Email & Phone Number

Brentwood, Ca, Us

Livermore, Ca, Us

Dublin, Ca, Us

Responsible for independently assessing and proactively identifying threats and risks to sites, employees, and travelers.Produce comprehensive intelligence assessments and updates on rapidly developing situations (Everstream, Alert Media, NC4, Dataminr)Think critically, respond with urgency, and persuasively while developing content, and communication. Conduct peer reviews of content for all communications that are distributed to field and business partners.Disseminating communications on risks to company operations and/or travelers, responding to alarms by monitoring/reviewing CCTV footage, coordinating threat response and securing/overseeing guard deployments/processes.

Mountain View, Ca, Us

Forecasted interviewer participation by creating an algorithm to determine if we would hit 100% of our hiring goals.Led large scale projects around interviewer engagement and a rewards program across the world. This included strategizing with 10+ VP's and Directors as well as HR representatives to determine how much money the program was allocated.Managed multiple TVC's and created an inquiry tracking system for online assessments so that candidates could reach out to us with any questions.Used SQL to create dashboards for multiple pilot programs to track utilization rate amongst recruiters.Created multiple dashboards around interview scheduling and when interviews would occur so that over 100+ recruiters could know when there candidates interviews were.Spearheaded and streamlined staffing operations, resulting in a 20% increase in efficiency.Collaborated with cross-functional teams to ensure a smooth hiring process from recruitment to onboarding.Implemented data-driven strategies to enhance candidate experience and optimize recruitment pipelin

Mountain View, Ca, Us

Onboarded +100 recruiters and recruiting coordinators to Google to introduce them to our scheduling guidelines, serving as my team's POC to begin our partnership and answer questions they have during their transitionOwned and operated candidate tracking systems and created SQL scripts to decrease time to hire in our Executive and batch day interview processes.Provided high-touch customer service experience for candidates through the interview process; scheduled interviews for ~1,500 candidates through gHire, coordinating travel and hosting ~300 candidates on campusServed as team’s data POC, pulling data from relevant dashboards to create weekly metric reports, monthly partner newsletters, quarterly pending reasons analyses and quarterly business reviewsSet KPI’s for team and ran quarterly meetings to share where our scheduling team hit our mark and where we fell short of our desired metrics

Mountain View, Ca, Us

Monitor and investigate alarms through an enterprise alarm monitoring system. Use surveillance systems, critical decision making and experience. Investigate and address every security event/alarm.Create detailed reports of incidents using internal incident management reporting system.Use CCTV to obtain a better understanding of a situation and document events or to assist with investigations regarding possible theft, unwanted personnel, vandalism, etc.Field phone calls, chat requests or other requests ensuring customer satisfaction and operational efficiency.

Followed and interpreted rules and regulations creating an environment of comfort, safety and honesty at private and public events. Worked proactively to avoid escalation of irresponsible behavior by initiating conversation with offenders, being courteous, respectful and asking appropriate questions.Attentive to hundreds of event participants with positive energy and attitude making public safety a priority

Monitor thousands of individuals for unruly or inappropriate behavior, notifying superiors and making recommendations of necessary action.Took the initiative to evaluate challenging situations by making decisions to promote a safe and secure atmosphere for event participantsMaintained zone coverage by making myself accessible and responsive to customer requests and requirements at all time. Trained and monitored the use and handling of security devices such as metal detectors and hand wands.

Provided exceptional customer service by engaging in active listening, accessing customer needs, and making recommendations to ensure customer satisfaction.Utilized In-person and over the phone sales techniques to create sales opportunities.• Managed daily store closing, including daily sales accounting and bookkeeping, securing of property and night closure through different web applications.Recruited and helped during the hiring process of future store employees. Using different techniques and communication skills.