Nicholas Leo Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

- Design and calculate drainage and sewer systems, building services for commercial and residential projects in accordance with AS3500, AS2441, AS2118 standards.- Liaise with clients and relevant stakeholders, including Sydney Water and local councils.- Integrate hydraulic and stormwater systems with other disciplines, such as electrical and mechanical engineering.- Ensure design safety and compliance with Australian Standards and NCC policies.

Sydney, New South Wales, Australia

- Proactively liaise with diverse stakeholders to enhance customer satisfaction, including coordinating course timetables and addressing general admission inquiries.- Provide timely responses to incoming calls and emails from students and various departments, effectively resolving escalated issues and inquiries.- Tailor service strategies to accommodate unique customer needs, recognizing that each situation may require a customized solution.- Demonstrate proficiency in a range of essential tools, including Microsoft Teams, Excel, Word, and TechnologyOne software, to assist and improve service quality.

- Promote UTS College to the domestic and international markets through face-to-face events and online events and platforms- Create engaging digital content for UTS College social media platforms- Solve prospective or current students’ queries and responsible for following up new students' or agents’ concern regarding transitioning to Sydney and UTS.

Sydney, New South Wales, Australia

- Contribute and review deliverables content for high school students in Western Sydney suburbs to give their ideas about their future.- Represent University Technology of Sydney (UTS) and follow UTS’ code of conduct inside and outside of the session- Facilitate sessions, ensure a safe learning environment, and assist students with the contents or queries in general

- Responsible for making learning deliverables in the Civil Engineering field for U@Uni Academy students- Assist more than 50 students during the sessions to ensure the student's concept understanding - Work with other mentors to make the learning content and student engagement- Collaborate with other mentors within the faculty to successfully deliver the learning material

- Assist prospective students and the parents regarding university admission and career pathways- Collaborate with other stakeholders such as academics to ensure the delivery of UTS Open Day

Maitland, New South Wales, Australia

- Serve and maintain professional relationships with customers by assisting them with their dietary needs- Maintain the shop’s cleanliness align with the NSW Food Authority standard and COVID-19 Safety Plan- Develop time management skills and time-efficiency skills through delegating tasks among colleagues- Improve critical thinking skill and decision-making in the fast-paced environment

Parramatta, New South Wales, Australia

- Conducted inspection to analyse some structural damages caused by the construction and preparing the dilapidation report- Revised and amended the stormwater plan to suit the council regulation for CC or CDC submission- Understood Sydney councils' stormwater requirement through the council's DCP and Standards Australia- Calculated the stormwater design requirement based on each council and Australian Standards.

Bachelor'S Degree, Civil Engineering

Activities and Societies: Engineering Without Borders

Diploma, Engineering, Hd

Activities and Societies: Student Advisory Group