Nicholas Lepkowski Email & Phone Number

Serve as a true partner to leaders within ECRI in creating an inclusive, high performance, and innovative work environment for our colleagues. Responsible for driving engagement and retention of talent in the organization in designated areas through the use of key HR levers and consistent implementation and execution of performance management systems, employee development approaches, HR policies, and employee relations. Consult regularly with managers within assigned departments to proactively identify talent and cultural themes, generate approaches to maintaining an engaging and inclusive environment, as well as offering guidance and support on people issues to help resolve such matters efficiently and effectively. Lastly, actively partner with the broader Human Resources organization and key leaders to drive and support cultural and operational change that fosters and promotes an inclusive, diverse, accountable, and innovative environment that enables ECRI to meet its short- and long-term goals and mission, as well as keeps its employees engaged.Accomplishments Include:• Created and implemented an organization-wide process that streamlined contractor/temporary employee onboarding, including creation and execution of Master Independent Contractor Agreements and Statements of Work, processing background checks, getting all demographic information into one database for reporting purposes, and processing payroll.• Created automated processes in HRIS to ensure one-time payroll transactions were pulled into normal payroll cycle and paid out to employees on time.• Streamlined Family and Medical Leave Act, American Disability Act, and Tuition Assistance Program benefit processes, including the overall submission/follow-up process between the employee and Human Resources, converting paperwork into an electronic format, and sending completed electronic paperwork to the appropriate HR representative for timely review.

Served as a multi-dimensional resource by contributing to all functions of ECRI’s Human Resources Department, including serving as a strategic partner for ECRI’s core HR focus areas of talent acquisition and retention, policies and compliance, employee engagement and development, employee relations, benefits, compensation, and HRIS, as well as act as an individual contributor in key areas, as needed, based on a combination of regular department efforts and unique project-based work. Accomplishments Include:• Served as a strategic business partner to ECRI’s Executive Leadership Team and first line managers in the planning and implementation of ECRI’s strategic realignment efforts, including the restructuring of ECRI’s medical, solutions, and strategy offices.• Served as the committee leader for ECRI’s SuperNova Committee, which was formed after the COVID-19 Pandemic to ensure that business operation continued to operate efficiently and effectively, including a special focus on exiting our previous headquarters and building a brand new, state-of-the-art facility, employee communications and training, employee virtual work-life, pandemic safety, and employee wellness.• Served as ECRI’s COVID Safety Coordinator, which includes creating and implementing ECRI’s COVID-19 Safety and Vaccination Policy and ensuring that all employees are fully vaccinated against COVID-19 and/or participate in the interactive process to apply for a medical and/or religious accommodation.

Plymouth Meeting, Pennsylvania, United States

Functioned as the administrator of activities related to the consistent application and practice of company human resources functions, such as staffing and employment, benefits, HRIS, employee development, and related activities.Accomplishments Include:• Overhauled and implemented ECRI’s latest version of their Employee Handbook, including creating new and updating out-of-date policies and ensuring that we were in compliance with all applicable employment laws for the states that we operate in.• Served as one of three key stakeholders that created and launched ECRI’s first staff Intranet platform, which serves as a place for ECRI’s resource for community, information, and assets.• Inaugural award recipient of the Key Innovator Award at the 2020 ECRI Annual Year-End Event, which recognizes an employee who created a process and/or project that had an impact on ECRI’s triple bottom line (people, planet, or profits).

Plymouth Meeting, Pa

Supported the daily operations of the Patient Safety, Risk, and Quality group and other project teams, including providing pre-event, day-of, post-event assistance for ECRI and external healthcare organization conferences, serving as technical support for client meetings/webinars, and improving project team efficiencies that directly impact customer satisfaction. Accomplishments Include:• Created and implemented a PSO client dashboard to showcase client engagement and help improve client retention and membership content.• Created a streamlined government proposal process with a committee to improve ECRI’s efficiency and effectiveness when responding to government proposals.• Received the Sarah Gantz Award at the 2019 ECRI Annual Year-End Event, which recognizes an employee in a support position for consistent excellent performance.

Philadelphia, Pa

Managed 800+ volunteers at three Pennsylvania SPCA Shelter locations, including communicating important information about the company and new policies/procedures, developing and maintaining volunteer opportunities that fill in gaps in the shelter operations with volunteer assistance, and serving as the liaison between the PSPCA and the volunteers. Accomplishments Include:• Created and implemented a new volunteer program structure, including an application screening process, new volunteer orientation, and volunteer training program.• Improved volunteer database output by streamlining processes and procedures and creating operating manuals for volunteers. • Recruited 100+ volunteers for 24 PSPCA events, including on-site adoption events and community outreach events.

Valley Forge, Pa

Supported the Girl Experience team in creating and delivering the Girl Scout Leadership Experience through adventure and water, arts and culture, environmental, health and wellness, and STEM programming to over 30,000 Girl Scouts. Generated detailed Excel reports for all levels of the organization, which comprehensively track girl programming data that influences team planning and budgetary decisions.Accomplishments Include:• Developed and launched a leadership curriculum that focuses on speech writing, networking, and public speaking to over 300 diverse Girl Scouts over a nine-county footprint, grades K-12.• Assisted in planning and executing three fundraisers, generating over $600,000 of contributed revenue annually.• Transformed Girl Scouts of Eastern Pennsylvania awards and scholarship procedures to make the process more accessible for girls and their families.• Planned and implemented two award ceremonies for over 200 Girl Scouts who have earned their Silver or Gold awards, including communicating with award recipients, families, volunteers, and government officials.

Valley Forge, Pa

Mentored 15-20 directors, specialists, and counselors in creating a safe, engaging camp environment focused on developing interpersonal and life skills. Ensured customer satisfaction for both parents and campers by creating fun and engaging programming, while providing attentive resolution to concerns and inquires.Accomplishments Include:• Created standardized camp policies/regulations for camp staff and campers that led to accreditation by the American Camp Association in 2015.• Designed and implemented a camp staff training program that focused on camper development, crisis and behavioral/emotional management, and program progression.• Increased camp revenue and camper registration in 2017 by 20%.

Valley Forge, Pa

Provided pre-event, day-of, post-event assistance for Girl Scouts of Eastern Pennsylvania programs, including curriculum writing, program facilitation, volunteer training/management, and post program analysis. Assisted with program operations for the outdoor and community teams, including database entry/management, program/product coordination, and administrative tasks.Accomplishments Include:• Created and implemented a diversity curriculum that focused on inclusion and embracing each other’s uniqueness to over 6,000 Girls Scouts over a nine-county footprint, grades K-12.• Pioneered the Girl Scouts of Eastern Pennsylvania Day Camp Resource Guide that included camp policies/procedures, health and safety guidelines, Girl Scout programming, camper development, and crisis management. • Collaborated with Human Resources to develop and implement a streamlined seasonal summer camp employee hiring process, including fielding job applications to camp directors, creating a hiring and budget spreadsheet, and creating/processing seasonal hiring paperwork.• Volunteered for the Volunteer Intake team to process criminal background checks for over 15,000 Girl Scout volunteers.

Willow Grove, Pa

Served as manager-on-duty, including opening/closing the store, processing returns/shipments, aiding with lost prevention, and securing deposits. Trained and coached sales leaders and sales associates on various sales techniques to drive sales growth and customer conversion, including new employee orientation, providing a quick and efficient check-out with the POS operating system, and leading employee in-service training seminars.Accomplishments Include:• Promoted from Sales Associate to Sales Leader in November of 2014.

Philadelphia, Pa

Served as a resource for all aspects of the business, including assisting customers, answering phone calls, scheduling appointments, filing patient charts, and distributing lab work. Assisted with billing patient insurances and entering patient data into medical database.

Master Of Science - Ms, Human Resources Management, 4.0 Gpa

Bachelor Of Science - Bs, Music Education, 3.57 Gpa