Nicholas Long Email & Phone Number

Venice, Fl, Us

Anchorage, Alaska, Us

I work with a highly skilled remote team to develop instructional material, coordinate educational content, and incorporate current technology into instruction to provide guidelines to educators and instructors for developing curricula and conducting courses.

I work directly with clients to help develop client-generated solutions and strategies to discover effective business solutions. Whether you are a job seeker struggling to make a career transition or a company looking to improve your organizational leadership, MFCS will help develop a targeted approach to developing your brand and increasing effectiveness. I am an authorized Management By Strengths (MBS) trainer that works with clients and companies to improve workplace communication resulting in improved ROI, greater profits, reduced turn over, and increased customer satisfaction.

Arlington, Va, Us

Assisted government clients with the planning, design, development, and management of all the phases of the instructional design process throughout the cradle-to-grave lifecycle of instructional products and programs. While working as a member of a skilled Agile team, I developed interesting and informative curriculums using Instructional Design programs including Articulate and Vyond, designed to engage learners with relevant and informative web based learning products. With the support of my team and leaders, I was able to attain my Certified Instructional Designer (CISD) and Certified Learning and Development Professional (CLDP) Certifications while increasing my Agile skills and upgrading my SAFe 5.1 Scrum Master certification to the newer SAFe 6.0.Served as the training subject matter expert, reporting to the government requirements officer, providing training guidance and recommendations based on customer requirements and end user feedback.

Arlington, Virginia, Us

Worked as a remote member of an integrated product team responsible for maintaining and submitting accurate and timely reports to government customers with regards to training and development. My mission was to maintain the most up to date knowledge base for evolving methodologies and industry best practices, as well as serving as the subject matter expert for all things related to training and development for the United States Marine Corps. Additionally, after being certified as a Professional Scrum Master and SAFe 5 Scrum Master, I was designated as a primary representative for organizational Project Management services, focused on providing and collecting inputs for new business opportunities and supporting partner/client meetings as necessary.

Honolulu, Hi, Us

I was responsible for preparing, drafting, updating, and reviewing instructional systems documents in support of the Marine Corps Systems Command, Program Manager, Training Systems (PM TRASYS). Working on a team of 4 specialists, I supported multiple Integrated Product Teams, primarily focused on Manpower, Personnel, and Training Reporting. As a Marine Corps Infantry veteran, I was regularly consulted as a subject matter expert when it came to Marine Corps weapon systems and training methodologies. Some key achievements while supporting PM TRASYS include: • Conceptualizing and developing a fully-formed, simplified quick reference manual for the US Marine Corps Indoor Simulated Marksmanship Trainer (ISMT), that allows inexperienced users a greater understanding of system capabilities and enhances training through both traditional and digital training materials. After learning that Marine Coprs ISMT systems were being underutilized because of inadequate training in the operation of the systyem for active duty personnel, I developed a quick reference manual with the main focus being one of simplicity, ensuring that even the least experienced user could utilize the guide to easily and proficiently manage the system and run typical training scenarios.• Being recognized by multiple product team leaders for demonstrated ability to excel under pressure while handling multiple projects, adhere to strict production schedules, and meet aggressive deadlines while ensuring efficient flow of communication with all stakeholders regarding project requirements.

Orlando, Fl, Us

I worked collaboratively as part of a team responsible for designing training materials for a variety of delivery methods including instructor-led, computer based, web-based, and mobile in support of the US Naval Air Warfare Center Training Systems Division (NAWCTSD). My team of instructional designers used established methodologies in all stages of the instructional design process, including needs assessment, analysis, design, development, implementation, and evaluation. I was responsible for working with Graphic Artists, Programmers, and Subject Matter Experts in the development of interactive multimedia courseware and designing interactive training materials that include sound instructional design methodology, appropriate training strategies, and participant activities for small and large groups.

Charleston, Sc, Us

I was selected by the Psychology Department Chair to design and develop the first undergraduate level Intro to Industrial Organizational Psychology course offered at any South Carolina university. I worked directly with tenured faculty to design an informative curriculm that gave students an introduction to a rapidly growing career field and provided hands-on practice in many areas of IO Psychology work, such as developing employee assessment tools, designing job ads, creating training plans, and presenting leadership development strategies. Topics of instruction included:Data Collection, Analysis & Interpretation | Human Attributes | Workplace Assessments | Job Analysis | Performance Appraisals | Staffing Reviews | Training & Development | Employee Engagement & Motivation | Employees’ Attitudes & Stress Factors | Diversity & Inclusion in the Workplace | Leadership Development | Workplace Behavior | Organizational Development | Change ManagementSome key achievments while working at Charleston Southern were:• Seamlessly transitioning an in-person class to a completely on-line format using online meeting facilitation software with 0 reduction in student learning efficiency, while the concept of online learning was still in its infancy within the Department of Psychology.• Instituting the idea of daily online quiz warm ups, combining the theory of Game-Based learning, to recap key points discussed in previous lessons through a web-based app; with the Reinforcement Theory of Motivation, by giving students that scored well the opportunity to contribute to a portion of the final exam.

Charlotte, Nc, Us

Promoted to a key leadership position, serving as a member of the management team, based on sales strategy and customer service excellence, I was responsible for ensuring that all departments upheld the highest ethical standards in compliance with federal, state, and local regulations affecting vehicle purchase and financing processes, as well as corporate policies and procedures. I regularly led sales training classes on the topics of Sales Psychology, Employee Moral and Welfare, and Process Performance Improvement. Some key achievments in this role include:• Developiong a standardized tracking spreadsheet to monitor average gross profits and closing percentages, as well as forecast annual gross sales profits of financial services products and year-over-year adjustments based on past performance.

Charlotte, Nc, Us

As a client consultant, I marketed the company brand through concentration on providing an exceptional customer experience through delivering comprehensive product knowledge and the highest quality customer service. Applying the principles of psychology to improve sales revenue and retention, I developed and maintained strong relationships and working agreements with customers, financial representatives, businesses and suppliers to productively contribute to effective sales strategies and drive business results.Key achievements in this role include:• Being twice awarded the Hendrick Automotive Group President's club award for being the top rated salesman within the dealership, while maintaining a 98.9% customer satisfaction rating.• Awarded the 2012 Hendrick Automotive Group Chairman's club award for being ranked as one of the top 5 domestic sales consultants nationwide while maintaining a 99.2% customer satisfaction rating.• Recipient of the Fiat Chrysler Most Valuable Professional award for achieving expert status in Jeep, Ram Truck, Chrysler Product, and Uconnect systems while maintaining customer satisfaction ratings above national average.• Seamlessly negotiating contracts and payments, which led to a 60% closing ratio and 45% customer retention rate.

Washington, Dc, Us

Served as a dedicated and skilled instructor and Non-Commissioned Officer with a broad range of expertise in the providing operational and training support to all areas of the United States Marine Corps II Marine Division Headquarters Group. As the subject matter expert and training NCO, I oversaw training classes to ensure all members of II MHG met the standards outlined by the Marine Corps to be qualified for deployment to a war zone. This role required me to work closely with senior leaders across the organization to ensure that reports on operation and training effectiveness were delivered accurately and professionally. Once deployed to Iraq, I was responsible for serving as a company watch officer monitoring operational progess and relaying emergency communication to senior leaders and quick reaction forces. Key achievements in this role include:• Being selected for a meritorious promotion for exceptional performance in critical leadership.• Receiving numerous commendations and awards for both personal and team achievement.

Washington, Dc, Us

During this tour of duty, I served as a member of a select team of Marines chosen to facilitate the withdrawal of US Forces from Iraq. Our responsibilities included training, mentoring, and advising foreign counterparts in the Iraqi security forces in operational, tactical, and training development. Along with my team, I was responsible for assisting local security forces in becoming capable of conducting their mission and operations effectively and independent of foreign intervention or advice. In this role, I received training in high fidelity stress exposure that combines theory with high-stress and highly realistic simulation training.Key achievment in this role:• Recipient of a certificate of commendation for training excellence.

Washington, Dc, Us

As a Marine Corps Infantry Team leader I provided tactical guidance and key leadership to highly trained professionals in high stress environments. Responsibilities included providing administrative oversight, communication, and training to team members while leading them through tactical military operations training, focused on leadership strategy and survival in global deployments. Also served collateral duty as a Combat Rubber Raiding Craft (CRRC) coxswain, entrusted with supervising an 8 Marine team conducting highly sensitive and difficult assignments in adverse and rapidly changing conditions.

Doctor Of Philosophy (Phd) Candidate, Industrial Organizational Psychology

Master Of Science (Ms), Industrial Organizational Psychology

Bachelor Of Science (Bs), Psychology

Education record