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Nicholas Naylor is listed as Sales Operations Administrator / IT Support Technician specializing in Technical Support and Customer Success based in Ava, Missouri, United States. AeroLeads shows a matched LinkedIn profile for Nicholas Naylor.
Nicholas Naylor previously worked as Sales Operations Administrator / Software Licensing Administrator at Redwood Software and Customer Engagement Specialist / Uber Campaign at Full Potential Solutions. Nicholas Naylor holds Bachelor Of Science - Bs, Computer Science, 3.5 Gpa from Rockford University.
Experienced IT professional with expertise in IT systems management, software licensing, sales operations, and customer engagement. Proficient in Salesforce administration, technical support, and cross-functional team coordination. Skilled in managing IT projects, executing JIRA sprints, and creating documentation for internal and client use. Adept at leveraging CRM and SaaS platforms to drive business growth and client satisfaction. Known for delivering excellent customer service and meeting KPIs and SLAs. Holds a Bachelor's degree in Computer Science with a focus on Management Information Systems and a Minor in Business Administration.
A career timeline built from the work history available for this profile.
Frisco, Texas, United States
Multifaceted Operations - Business as usual continuation of all Tidal Software related responsibilities with additional responsibilities including all Tidal by Redwood Opportunities, PoC's, MSSA's, Grandfathered Renewals, Subscription Flips, PO's, Closed/Won Opps and Invoices in collaboration with Redwood's Tidal sales division, legal department, and.
Kansas City, Missouri, United States
Harvested and qualified over 13,200 leads of clientele and service providers.Provided account and technical troubleshooting for drivers and clients while facilitating state and/or country compliance regulations.Demonstrate technical mastery and use of contingency platforms including Bliss, Salesforce Lightning, Google Suite, Global Protect VPN, Zoom, JIRA.
Kansas City, Missouri, United States
Provided technical troubleshooting for Fiber Optic and Vantage Data, Video, and Voice services including FTTP/H, FTTN, Fixed Wireless Broadband, and FiberHouse services countrywide. Utilized technical knowledge to service internal and external devices including Quantum and Legacy Set Top Boxes (QIP), Broadband Network Gateways (BNG),Gateway Routers (GWR).
Ava, Missouri
Maintain all aspects of Information Technology including procurement, installation, configuration, troubleshooting. documentation and maintenance of all related systems, hardware, peripheral devices and software.Responsible for the creation, setup, monitoring and maintenance of business-related software and digital platforms. including spreadsheets.
Ava, Missouri, United States
Operations - Conducted door-to-door interviews collecting demographic and socioeconomic data from residents while establishing rapport with respondents by displaying professionalism and excellent communication skills.Conflict Resolution - Resolved conflicts or issues arising during interviews by using effective problem-solving techniques.Technical.
Remote
Provided technical troubleshooting first call resolutions for Bullhorn’s ATS/CRM platform including Max-Hires, Sendouts, Canvas, Jobcast, Multi-Board Search (MBS), LinkedIn Recruiter System Connect, Bullhorn SMS, Email Integration, Vendor Management System, Indeed Syndication, and Rest API.Demonstrate expertise on ATS/CRM functionality provided to over.
Dixon Illinois
Installed, configured, and maintained various hardware/software for Sauk Valley Community College's daily operationsPerformed operating system/software troubleshooting for faculty and staff.Facilitated all technological needs including the transfer, setup, testing, troubleshooting, maintenance and breakdown for all performances, ceremonies, meetings, and.
Activities and Societies: Trio/SSS, Work Study Student
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Nicholas Naylor is listed as Sales Operations Administrator / IT Support Technician specializing in Technical Support and Customer Success.
Nicholas Naylor is based in Ava, Missouri, United States.
Nicholas Naylor has worked for Redwood Software, Full Potential Solutions, Safe Aging Of The Ozarks, U.S. Census Bureau, and Bullhorn.
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Nicholas Naylor holds Bachelor Of Science - Bs, Computer Science, 3.5 Gpa from Rockford University.
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