Store Manager/Brand Ambassador
Saint Louis, Mo
Store Manager- Led the day to day activities in store, generated sales goals, hired and trained employees in both sales, customer service, and product knowledge, created the store schedules, handled payroll, took part in company conference calls, handled product reorders to replinish inventory, received shipments and markdowns, shrinkage. Completed store resets and planogram/sales changes.Brand Ambassador- I made the customers and our employee's aware of GNC's core values and mission of consistently providing great customer service and products throughout the whole brand. I sampled products to customers while offering them incite on what the products do, the how's and why's, and how the product would help them and improve their day to days lives while helping them reach their goals that much faster. Loss Prevention, Performance development and management, Merchandising, Inventory control/ Shrinkage control, Problem Solver, Customer Service Training, Operations Management, Marketing, Staff training, Leadership training and mentoring.