Nicholas Mcqueen Email & Phone Number

Redford, Michigan, United States

● Guide new customers through the onboarding process, ensuring a smooth and positive introduction to the product or service.● Provide training sessions to familiarize customers with key features and functionalities.● Act as the main point of contact for customers, addressing inquiries and concerns promptly.● Monitor and analyze customer accounts, identifying opportunities for upselling or cross-selling additional products or services.● Analyze customer usage data and engagement metrics to identify trends and opportunities for improvement.

Ukraine

● Collaborated in ReactJS, TypeScript, Redux and SASS to develop features for both mobile and desktop platforms.● Integrate third-party API’s from external applications in web platforms.● Collaborating with users to get feedback to enhance the UX/UIdesigns.● Update and maintain clients API’s

● Conduct group and one on one with non-native speaking individuals.● Plan, prepare, and deliver engaging ESL lessons to students of diversebackgrounds and proficiency levels.● Assess students' language skills and develop tailored learning objectives and lesson plans to meet their needs.● Provide constructive feedback and support to students to help them improve their English language proficiency.

Computer Science

Studying Computer Science (online). With a specialization in software development

Software Engineering/Front-End Development